New American Funding - Alyssa Madrid

Name: New American Funding - Scottsdale | Consumer Direct
Address: 15880 Greenway Hayden Loop Suite 100, Scottsdale, Arizona, 85260
Telephone: +1-800-450-2010
Rating: 4.74

ILA Scottsdale

New American Funding - Scottsdale | Consumer Direct

4.74

(41)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Scottsdale, AZ

https://www.newamericanfunding.com/mortgage_loans/AlyssaMadrid/

Search Reviews

Write a Review

4.74

(41)

Filter by Date

Range

Filter by Rating

Experience.com

4.74

(41)

Reset all filters

Caring people, they explained everything to me so that I understood.

Reply from Alyssa Madrid

June 12th, 2025 01:01 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Alyssa and Rachel helped me get my refinance done in less than a month! I was able to take cash out and install a new HVAC system as well as pay off some existing debt. I'm grateful for their hard work and the ease of the entire process. Thank...

Reply from Alyssa Madrid

April 8th, 2025 09:55 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Everyone communicated quickly and everything was professional. Alyssa was kind and thorough. We could not have asked for better treatment or service.

Reply from Alyssa Madrid

August 8th, 2024 06:40 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Alyssa was great and very patient with us.

Reply from Alyssa Madrid

May 5th, 2026 02:56 PM

Thank you for your kind words, Serena. I'm happy to hear that you felt supported and that my patience made a positive impact on your experience. If there's anything more I can do for you, please don't hesitate to let me know.

I feel like everything went according to plan. I got fast responses from both Cindy and Alyssa. I understood everything and not once did something not work out the way they indicated it would. I don't mean by that that things changed, everyone...

Reply from Alyssa Madrid

April 13th, 2026 07:52 PM

I'm grateful for your positive feedback, LeeAnn. It's good to know that the process went smoothly and that you felt informed and confident throughout. Cindy and I strive to maintain honesty and transparency, so your words mean a lot to us....

Several complications occurred during this process and the entire team, including Jacqueline Bui, worked diligently behind the scenes to complete the process. Completely professional, compassionate and personable.

Reply from Alyssa Madrid

April 8th, 2026 05:53 PM

Anthony, I appreciate your kind words. It's great to know you felt supported through the complications and recognized our team's efforts. While Jacqueline played a pivotal role, I'm also committed to ensuring the process is as smooth as possible...

Alyssa was very friendly and extremely helpful during our loan process. From day 1 she maintained communication with us and was always available and willing to help and answer all questions we had. Alyssa is the type of team member any company...

Reply from Alyssa Madrid

March 9th, 2026 06:46 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Alyssa Madrid listened to my goals. Alyssa found a interest r*te and length of loan that met my goals. Jacqueline Bui made completing paperwork easy and not time consuming. When I emailed her a question it was answered almost in real time....

Reply from Alyssa Madrid

March 9th, 2026 06:26 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Amazing communication and care!

Reply from Alyssa Madrid

February 19th, 2026 03:52 PM

Your feedback means a lot to me, Austin. I'm pleased to hear that you appreciated the communication and care throughout the process. Being there for my clients and addressing their needs is a top priority. If there's anything else I can assist...

Not Applicable

Reply from Alyssa Madrid

February 19th, 2026 03:13 PM

Thank you, Kyle, for sharing your feedback. I value your perspective and will consider it as I strive to enhance my services. If there's anything specific you'd like to discuss or if you need further assistance, please let me know.

10 of 41

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance