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Guild Mortgage - Alex Dykes
Branch Manager | NMLS# 1638497
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Excellent communication and dedication to making sure we were taken care of every step of the way
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
Hey Noah, it was truly a pleasure to help you through the purchasing process. I'm thrilled to hear that you felt well taken care of every step of the way - that's always my aim at Guild Mortgage. Your 5-star rating means a lot to me. I am here...
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See my earlier comment. My loan officer was very helpful and I have no complaints there. The underwriting team could have completed their tasks more effectively.
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
Hi Colin. We appreciate you letting us know about this. Your experience is important, and we'd like to continue the conversation. Please reach out to me any time to discuss. Thank you.
Better communication and updates on what the process should/will look like
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
I appreciate your feedback, Christine. I understand that the lack of communication and updates during your refinancing process led to a less than satisfactory experience. I apologize for any inconvenience you faced, and I'm committed to making...
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Alex and his team were great at every step of the way.
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
I'm really pleased to hear that you had a great experience with my team and I. We always strive to guide our clients through every step of the process. Your positive feedback means a lot and makes all our efforts worthwhile. Thanks for choosing...
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The lack of communication was upsetting. with the original closing date of October 23. On the 22nd called since i was expecting for it to be closing the next day. Alex's assistant let us know that was not going to be the next day and was going...
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Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
Hi Riley. Your experience is important to us, and we want to see what we can do to help. Please contact me via email or on my cell so we can continue the conversation.
Everyone we interacted with was informative, friendly, and prompt to respond to our questions. I would happily work with them again.
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
Thanks for the stellar review, Kara! I'm thrilled to know you had a positive experience with us at Guild Mortgage. Our team always strives to provide informative and friendly service, so it's great to hear we hit the mark for you. Please don't...
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Alex and his team were amazing! Everyone was super responsive, answered all of our questions and was available whenever we needed. Super friendly and overall excellent customer service! Highly recommend!
Everyone was super responsive, answered all of our questions and was available whenever we needed them. Super friendly and overall excellent customer service!
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
I'm thrilled to hear that you had a positive experience with Guild Mortgage. It was a pleasure to assist you in your loan process. Ensuring that you are kept informed and feeling comfortable during each step is my top priority. Thank you for...
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very knowledgeable lender!
Reply from Guild Mortgage - Alex Dykes
May 21st, 2025 02:20 PM
I'm really grateful for your kind words and stellar review, Matthew! I'm glad that my expertise in the lending process positively contributed to you securing a loan for your purchase. It was truly a pleasure to assist you. Feel free to reach...
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Such a dedicated and friendly group,
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life. Guild Mortgage Company; Equal Housing Opportunity, Company NMLS #3274.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage
Refinance
HELOC
Reverse Mortgage
Pre-Approval
Renovation Loans
First Time Homebuyer Loans
Down Payment Assistance
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Disclaimer
I am authorized to do business in the states of Alabama, District of Columbia, Florida, Georgia, Louisiana, Massachusetts, Maryland, Missouri, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas and Virginia. MA Mortgage Lender License #MC3274; MA Mortgage Broker License #MC3274; MA MLO Lic # MLO163849; OR ML-176; (www.nmlsconsumeraccess.org/); NMLS ID: 1638497; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.