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Guild Mortgage - Alex Castanza - Senior Loan Officer | NMLS# 1999335 in Auburn, AL

Guild Mortgage - Alex Castanza

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Senior Loan Officer | NMLS# 1999335

Guild Mortgage - Auburn
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Guild Mortgage - Auburn
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
1%
Reviews from Web
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    Justin B
    Posted on March 26th, 2025 06:02 PM
    I had an amazing experience working with Alex as my buyer client's chosen mortgage broker! His communication was top-notch—he kept both me and my client informed every step of the way and was always quick to respond to any questions. On top...
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    Reply from Owner
    May 22nd, 2025 09:39 PM
    Thank you so much for your wonderful review! It was truly a pleasure working with you and your client. Your professionalism and dedication made the entire process seamless and enjoyable. I'm glad to hear that my communication and responsiveness...
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  • SFTP
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    Justin B
    Montgomery, AL
    Posted on March 26th, 2025 06:01 PM
    Alex's communication was top-notch—he kept me informed every step of the way and was always quick to respond to any questions I had. He was incredibly pleasant to work with, making the entire process smooth and stress-free for both my client...
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    Reply from Alex Castanza
    April 5th, 2025 06:04 PM
    I'm delighted to hear that my communication and responsiveness made your experience smooth and stress-free. It was a pleasure assisting both you and your client, and I truly appreciate your recommendation.
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    Deborah S
    Banks, AL
    Posted on March 18th, 2025 05:27 PM
    Called Alex regarding a contract where the buyer was having problems with the lender. Shared his contact with the buyer, he was approved with Guild and we closed on the property. Shared his contact with another agent this morning. We have another...
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    Reply from Guild Mortgage - Alex Castanza
    March 25th, 2025 05:05 PM
    Deborah, it was so nice to work with you. I appreciate you trusting me with your buyers especially in such a difficult situation. I am glad we got everything closed for them. I look forward to the next one with you.
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    Birdie B
    Posted on March 17th, 2025 08:48 PM
    Alex goes above and beyond to communicate and help make a transaction as smooth as possible! I knew exactly what was going on the entire time because he would check in with and update me regularly. He even had us clear to close ahead of schedule....
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    Reply from Owner
    March 25th, 2025 05:08 PM
    It was a pleasure to work with you as well. Thank you for the kind words! I am glad to hear you were satisfied with my team's service!
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    AMYLYNNE B
    Montgomery, AL
    Posted on March 17th, 2025 08:47 PM
    Alex goes above and beyond to communicate and help make a transaction as smooth as possible! I knew exactly what was going on the entire time because he would check in with and update me regularly. He even had us clear to close ahead of schedule....
    read more
    Reply from Guild Mortgage - Alex Castanza
    March 25th, 2025 05:17 PM
    Thank you so much for your kind words! It was a pleasure working with you to ensure a smooth and efficient transaction. Communication is key in this business, and I’m glad we could work together to keep everything on track and even get to the...
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    ANDI M
    Montgomery, AL
    Posted on March 3rd, 2025 06:38 PM
    I never had any communitcation with the loan officer.
    Reply from Alex Castanza
    March 13th, 2025 06:39 PM
    We’re sorry that your experience wasn’t great and appreciate you taking the time to share your feedback with us. We want you to know that we’re already working on addressing your concern. Our team will be in touch with you shortly to ensure...
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    Jelena M
    Posted on February 25th, 2025 04:08 PM
    Alex and his team (Kelli & Mary) are BEYOND amazing! Alex made the whole process so smooth and seamless. He was ALWAYS available and very patient in accommodating every inquiry and concern I had. He was great at communicating via my preferred...
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    Reply from Owner
    March 25th, 2025 05:18 PM
    Thank you so much for your kind words! It was an absolute pleasure helping you purchase your first home. I’m so glad we could make the process smooth and tailored to your needs—communication is everything, and I’m happy we could connect in...
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    Jelena M
    Montgomery, AL
    Posted on February 25th, 2025 04:08 PM
    Alex and his team are BEYOND amazing! Alex made the whole process so smooth and seamless. He was ALWAYS available and very patient in accommodating every inquiry and concern I had. He was great at communicating via my preferred method (SMS),...
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    Reply from Guild Mortgage - Alex Castanza
    February 25th, 2025 10:29 PM
    Thank you so much for your kind words and your gifts! It was truly a pleasure working with you and being a part of your homeownership journey. You were so deserving of this new home, and I’m thrilled for you and your sister to start this exciting...
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    Daniel D
    Marbury, AL
    Posted on February 19th, 2025 01:36 PM
    Everything went smooth and all questions were answered in a timely manner overall it was great!
    Reply from Alex Castanza
    February 19th, 2025 04:06 PM
    Thank you so much for your kind words! It was truly a pleasure helping you purchase your first home. I'm glad to hear everything went smoothly and that I could answer all your questions along the way. Wishing you all the best in your new home,...
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    Michaela M
    Posted on February 14th, 2025 01:38 PM
    Alex and his team did a great job helping us close!
    Reply from Owner
    February 19th, 2025 04:08 PM
    Thank you so much! It was a pleasure helping you with your home purchase. I’m thrilled everything went smoothly, and I hope you and your family—especially your little one—are loving your new home! Wishing you many happy memories there, and...
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    About
    Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Bridge
    Conventional
    Down Payment Assistance
    Energy-efficient
    FHA
    Jumbo
    Lock and Shop
    Manufactured Homes
    View All
    What is the Search Rank Score®?
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    Memberships
    • Lee County Association of Realtors
    • St. Bede Catholic Church
    • Floyd Mayweather Boxing Gym
    • View All

    Time Zone

    Central Standard Time (CST)
    Awards
    Rhino Coaching Award
    Rhino Coaching Awa...
    Disclaimer
    I am authorized to do business in the states of Alabama and Georgia.; NMLS ID: 1999335; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.