Alex Carriker
Branch Manager
University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours
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Reviews from Web
Great team of people! Alex and Don were on top of everything and the whole process was painless and smooth.
Was willing to use a variety of communication methods to keep me in the loop during the whole process. I never had questions regarding the status of my loan.
Took time to explain all my options. Reviewed other companies' quotes I had received and gave me feedback. Responded quickly to all my questions. Gave wonderful advice and resources. Had wonderful turn around time. Seriously made the process...
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Everything! Everyone made this an easy process, although I wasn’t the easiest person to work with at time nobody ever gave up. I would get a call every couple weeks to see how the house hunting was going and they always asked if there was anything...
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I especially appreciated all the explanations about the types of loans, how the percentage rates worked, etc. I like to know my options and the rational behind them in order to make an informed decision.
The whole experience was made easier thanks to Don Carriker. He explained the process and what to expect.
This experience was easy and as worry free as buying could be. Don made sure we understood the process and was available anytime he was needed.
Don made the whole process as transparent as possible and guided me through step by step, instructing me how to avoid the common pitfalls. I felt confident having him at the helm, even though this was my first home purchase. It is no exageration...
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Excellent staff and expertise. My loan was very tedious, and Alex to the rest of your team really worked hard to get it done! Will definitely be using USA Mortgage for all further real estate buying needs. Thanks you guys!!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
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Education
- University of MissouriFinanceB.S. Business Administration
Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
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