

Alex Carriker
Branch Manager


University of Missouri
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Reviews from Web
Don made the process of using my VA loan simple. He handled my information with care and was extremely informative whenever I had questions. I would gladly send my friends or family to Don for their mortgage needs.
Don and his team did a great job for us. They explained everything in a way we could easily understand. Don went o we some different options for us that we didn't even know about. They did all the work for us and I highly recommend them when...
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Very friendly
Overall knowledge.
Everybody was great to work with from the start to the finish. Very personable and accommodating with our needs. We didn't have the best credit going in and they helped us be able to get into our house. Loved working with them.
Everyone provided very clear and detailed communications of how the process would work and then kept me updated throughout the entire process. Also, the app is great!
Closing on time. Being upfront and honest would have been great from the beginning. The staff was unorganized and often couldn't find forms I had already given them. Many staff members were out of the office for an entire week during our process...
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Don was very kind he taught me much how to go about taking out a loan for a home he showed me step by step how to follow through he was fantastic I am basically computer illiterate when I started now I know more and feel empowered with a bit...
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Easy communication, fast responses, availability
411–420 of 481
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Bridge Loans
USDA Loans
Reverse Mortgage
Self-Employed Mortgages
Cash-Out Refinances
Bank Statement Mortgages
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Education
- University of MissouriFinanceB.S. Business Administration

Positions
- Highlands Residential Mortgage, Ltd. - Allen, TX - Branch ManagerMar 2nd, 2026 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1283419
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