zeros if possible. My experience was the worst experience that I have ever had with any business anywhere at anytime. My agent Adrian. Asked for documents. I sent them. 2days later he asked for more documents. I sent them. He asked again for...
Posted on March 21st, 2022 09:12 PM
Helped me to understand how to send documents. Zuleima and Adrian were very easy and pleasant to work with. Made the process a lot easier for me than I thought it would be. Thanks for all your help.
Posted on March 19th, 2022 04:18 PM
Very pleasant customer service! And the rate I got could not be beat by the competition.
Posted on March 2nd, 2022 04:21 PM
Overall the process over the phone wasn't as hard as we expected.
Posted on February 23rd, 2022 06:34 PM
Posted on January 25th, 2022 10:26 PM
I don't think you could do anything about it. The process was very similar to buying my home the first time. Lots of paperwork. Lots of info needed that you guy should've already had. This was a re-finance. I have a friend that used a competitor....
Posted on January 25th, 2022 04:30 PM
Adrian was a pleasure to work with. He has helped my brother, myself, and soon my sister. Great service.
Posted on December 28th, 2021 01:21 PM
Excellent communication between Adrian, Deborah, and myself. The process was smooth from start to finish. So much better than I have come to expect when being involved in anything related to finances or financing. This was a perfect experience....
Posted on December 21st, 2021 05:28 PM
Adrian Maldonado explained everything that was going on since this was my first refinance. I really appreciate his patience with me because i had so many questions. He is really great.
Las Vegas, NV
Posted on December 1st, 2021 05:41 PM
The ease of getting my loan refinanced quickly. Great communication from all NAF associates involved with the process.