Adam Bracken
Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Excellent communication and timely responses with answers to our questions.
Reply from Adam Bracken
May 7th, 2026 09:28 PM
Thank you, Morgan! It was awesome getting to work with you and Curtis. I love all of the connections I have from my time at AU. Please let me know if there is anything I can do to help you, your family, or friends in the future. Take care!
Adam was extremely helpful and answered every question I had. If I ever needed anything he’d always answer the phone no matter what time it was. The process was quick and easy. If I ever need another loan, I’m definitely coming back.
Adam has fantastic communication. He was always timely in his responses to us. We had been shopping around with multiple lenders but once we reached out to Adam, we knew he would be the one we wanted to continue the process with. I have nothing...
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Reply from Adam Bracken
May 7th, 2026 09:28 PM
Thanks so much, Brooke! It was great working with you. I'm glad we were able to team up with Amanda and get your purchase taken care of. I truly appreciate you!
Adam answered every question. He was very thorough and communicated the loan status every step of the way. He earned my trust.
Adam’s enthusiasm, his ability to explain things even to a troglodyte like me and the fact that I could call him at 9pm (I work late nights) and he would answer any questions that I had
Reply from Adam Bracken
May 7th, 2026 09:28 PM
Thanks, Austin! I'm glad I was able to help. It was great working with you and Emily. I hope you two enjoy your first home! Please don't hesitate to reach out if there is anything more I can do to help.
Adam was excellent in communication and responsiveness. It was a wonderful experience working with him.
Reply from Adam Bracken
May 7th, 2026 09:28 PM
Thanks for the review, Kendyl! I'm so glad you and Cory allowed me to help you with your purchase. If you see my grandmother out and about over there in Orrville, be sure to give her a wave!
Adam was there every step of the way and he worked great around my schedule! Any questions I had were answered and explained. I had a very pleasant and positive experience! Thank you again for everything!!!
Reply from Adam Bracken
May 7th, 2026 09:28 PM
It was great working with you and the family, Emili! While the coffee shop owners may have thought something shady was going on with all of us meeting in the parking lot, I'm glad I was able to help with your first purchase. I hope the new...
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Adam along with the rest of the team were very helpful and friendly.I feel like I've known them for a long time.They always kept me up to date on everything going on and are very professional! Thank you again for making everything go as planned...
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Reply from Adam Bracken
May 7th, 2026 09:28 PM
Thanks, Gabe! I hope you and the kids are enjoying the new place. It was great working with you and Tom. What a super smooth deal this was!
A+! Was very nice to work with and very informative with everything we need to do !! Would definitely recommend and do busy with him again.
Great guy to work with in all areas. Always willing to answer all questions that I had at any time.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2248243
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