New American Funding - Abby Polin

Name: New American Funding - Northbrook, IL
Address: 12312 Olive Blvd Suite 240, Saint Louis, Missouri, 63141
Telephone: +1-312-207-2229
Rating: 4.89

Sr. Loan Consultant | NMLS # 49492

New American Funding - Northbrook, IL

4.89

(275)

Mortgage

Mortgage Loan Officer

Contact Info

(312) 207-2229

Saint Louis, MO

https://www.newamericanfunding.com/mortgage-loans/abbypolin

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4.89

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I really appreciated the frequent and fast communication. Everyone I worked with was willing to explain what was happening and answer questions. And my questions were always answered within about a day, and sometimes much faster.

Availability of the team to answer all of our questions and guide us through this experience.

Abby and her team made everything super easy.

Processes were often delayed (mostly by the title company) but things were also made more difficult by a long communication chain from the mortgage broker to the title company. Additionally, I was getting documents to e-sign when I was already...

Having a consistent point person would be helpful. Too many people from your team were sending emails that sometimes were duplicates or worse, conflicting info. It was very confusing and seemed to result in things getting missed. Otherwise,...

Quick and timely communication. They made it clear what our expectations were and when they needed to be done.

Everything is very professional.

It’s clear that Abby cares about the customer and has the depth of experience to maximize the client experience.

Explaining every step of the process, making everything go smoothly, and the convenience of the web app / workflow system.

The team pushed this through at record speed

31–40 of 275

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan