Julie Zielinski - Novus Home Mortgage

So efficient and a worry free process

Julie and company were very friendly, professional, and were good at explaining the total process. They were always timely and available.

Over the last 20 years, I've worked with Julie, and she has always helped me through the process ( everything from student loan co-signer, purchasing, and refinance ).

The patients they had with us, in getting all of the items needed for doing the refinance. They are looking at computer screens, filling in the application's numbers, and trying to understand our financial situation ( that's not an easy task,...

Julie was super friendly, patient and helpful! She made sure I understood everything and, even when I asked her to repeat / re-explain something, she did so patiently and with a smile. Most importantly, she had my complete trust in this process....

Finally closed

Once again, superb service! Julie is a great asset to Novus. She works with an excellent team. They got me through a complex home loan application and approval process with excellent communication, and never allowed obstacles to interfere....

Julie has done for me what no other mortgage lending officer could. I'm self-employed, so my situation is complicated. Her communication, document requests and quick response times made the home mortgage lending process superb. Julie has never...

There were some points where things where stressful and I felt the support. I always got my questions answered. I was also referred to some really good contacts to assist with my home shopping process.

The one question referred to working with Andy. We did not have any experience/interaction with Andy, so we weren't sure how to rate him. However, the experience/interactions with Julie and Jessica were outstanding!!! We were/are totally pleased!!!...