Jay Zerquera at Acrisure Mortgage, LLC
East Coast Sales Director | NMLS# 164414
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we speci... Show More
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Reviews from Web
Seamless communication with this team App was easy to use And upload documents . Thank you for a smooth transaction
Reply from Jay Zerquera at Acrisure Mortgage, ...
September 23rd, 2026 03:22 PM
I'm glad to hear that you found the communication with the team at Acrisure Mortgage, LLC seamless, Rebecca. Thank you for your kind words, and I'm pleased that the app made your transaction smooth and easy.
Althoufgh we definitely had a few hurdles and an uncooperative co owner on an exesting property Jay and his team were relentless in finding a solution, Thank you!
Reply from Jay Zerquera at Acrisure Mortgage, ...
August 31st, 2026 05:31 PM
Martin, I'm grateful for your kind words and pleased that we could help navigate the challenges with your existing property. It was a team effort, and I'm happy we could find a solution for you. Thank you for trusting us with your mortgage...
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I may only had contact once with Jay. I beleive there is a lack of communication and the cuatomer service quality provided by Veronica Freconna was not the best.
Reply from Jay Zerquera at Acrisure Mortgage, ...
June 19th, 2026 06:21 PM
Loraine, I appreciate your feedback and I'm sorry to hear about your experience with communication and customer service. Your satisfaction is important to me.
Jay got everything done very quickly!
Reply from Jay Zerquera at Acrisure Mortgage, ...
February 16th, 2026 06:13 PM
I appreciate your feedback, Tristan. I'm glad to hear that the process went smoothly and quickly for you. If there's anything else you need in the future, feel free to reach out. Thank you for choosing Acrisure Mortgage, LLC!
Everything was done as promised and we were updated throughout the process. You and your team were professional, polite and patient which made it a stress free experience. Would most definitely recommend you and your company to anyone who is...
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Reply from Jay Zerquera at Acrisure Mortgage, ...
December 30th, 2025 04:16 PM
Mark, I appreciate you taking the time to share your experience. It's great to hear that everything went smoothly and that the process was stress-free for you. I'm pleased that my team and I could provide support through consistent updates...
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Jay and Veronica were extremely attentive! They met all of the deadlines.
Reply from Jay Zerquera at Acrisure Mortgage, ...
November 20th, 2025 03:35 PM
It's great to hear that you found both Veronica and me attentive throughout your experience. Meeting deadlines is a priority, and I'm glad we could achieve that for you. If there's anything more I can assist with, feel free to reach out.
No communication and if you get a call from his team they want to argue the only reason my loan had any movement and was able to close was because Jason Pughe had to step in and ask questions and make things hapoen for me. I will never use...
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Reply from Jay Zerquera at Acrisure Mortgage, ...
August 8th, 2025 07:58 PM
Aaron, I’m sorry to hear about your experience. I truly value communication and understand its importance in such significant processes as securing a loan. I'm disappointed that this wasn't your experience. While I appreciate Jason Pughe's...
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Jay was excellent to work with. He is an expert in his field, very responsible, very responsive and courteous. Highly recommend his services
It was a pleasure working the wider team on my loan and closing it on time.
I want to thank my FBC mortgage team for all the help and hardwork getting me approved for my mortgage. This is the second time I've used FBC and they were just as professional and helpful as the first time.
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About
Acrisure Mortgage (formerly FBC Mortgage, LLC) NMLS ID# 152859 is a Top 10 national mortgage lender headquartered in Orlando, Florida. Licensed in 49 states and supported by more than 19,000 dedicated professionals across Acrisure, we specialize in residential mortgage lending through both our retail and wholesale/correspondent channels. Our comprehensive offerings include purchase, refinance, construction and renovation loans—tailored to meet the unique needs of homebuyers, homeowners and partners nationwide.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
FHA Loan
FHA Streamline
VA Loans
VA Cash Out Refinance Loans
VA IRRRL
USDA Loan
Conventional Loan
Jumbo Loan
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Eastern Standard Time (EST)
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- NMLS# 164414
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| Acrisure Mortgage, LLC NMLS#152859 189 South Orange Ave. Suite 970, Orlando, FL 32801  |