Zach Emerson - Northpointe Bank
Loan Officer | NMLS# 2568621
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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8 AM to 6:30 PM
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closed
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Reviews from Web
Zach was always available day or night , even in weekends to take calls and texts to answer questions and helped reduce stress and confusion innate to the process. He explained the loan details in a digestable way that helped me to easily understand....
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Reply from Zach Emerson
October 5th, 2025 07:19 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Everything was great besides not having the same response to what we needed to bring to closing. We were told to wire the money and that was it but then we were told that we needed cashiers checks and copies of our ID's. We did not need cashiers...
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Reply from Zach Emerson
August 25th, 2025 11:26 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Proactively communicated with us about the loan process and answered questions quickly and clearly.
Reply from Zach Emerson
August 21st, 2025 09:14 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Appreciate the understanding of our situation!
Reply from Zach Emerson
August 12th, 2025 03:50 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Zach delivered a quality experience with smooth communication, at-the-ready customer service, and deep knowledge. Made a first-time home buyer feel at ease, hard to find anyone better!
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:18 PM
I'm glad to hear that your experience as a first-time home buyer was positive and reassuring. Providing smooth communication and being ready to assist are priorities of mine, and it's rewarding to know these efforts made a difference for you....
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Zach was very easy to work with and responded to my questions quickly. He is knowledgeable and made the process very smooth. Would definitely recommend to others!
Reply from Zach Emerson
July 17th, 2025 02:03 AM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Zach was amazing as my loan officer for buying my first home with a VA loan. He made the whole process easy and stress-free, always took time to explain things, and had my back the entire way. Super grateful to have had him on my team!
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:26 PM
I'm really pleased to hear that your experience with securing a VA loan for your first home went smoothly. It was important to me to ensure the process was as straightforward and comfortable as possible. I appreciate you trusting me to be a...
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Everything on Zach Emerson's side was smooth and easy The issues i ran into were the large changes and inaccuracies in the various disclosures, last minute new documentation being needed from underwriter, and down payment change due to having...
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Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:26 PM
I'm grateful for your feedback and for highlighting the aspects of your experience that went smoothly on my end. I understand how frustrating it can be to deal with last-minute documentation requests and changes in disclosures. While these...
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Zach made the home buying process easier than we would have ever expected, always communicating updates and going above and beyond to ensure we understood all aspects of the process.
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:25 PM
I'm truly glad to hear that I could make your home buying experience smoother and more understandable. Ensuring you were well-informed throughout the process was a priority for me. If you have any more questions or need further assistance in...
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10 out of 10 experience! Very knowledgeable and quick to respond to all of the questions I had. Excited to use Zach again in the future.
Reply from Zach Emerson - Northpointe Bank
October 31st, 2025 01:25 PM
It's great to hear about your positive experience, Elliott. It's great to know that my responses and knowledge met your expectations. I'm looking forward to assisting you again whenever you need. Thank you for your kind words!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- LAFCU - Mortgage Loan OfficerJan 4th, 2023 - Oct 31st, 2024
Memberships
- Lansing Real Estate Investors
- Michigan Economic Club
- Lansing Regional Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Year Started
2024
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 2568621
Hobbies
- Golf
- Boating
- Snowboarding
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender