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Bill Cross - Senior Mortgage Loan Officer in Roanoke, VA

Bill Cross

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Senior Mortgage Loan Officer

Company Logo
Roanoke College
Roanoke College
Bill has been in the home lending industry since 1995 and brings extensive knowledge of mortgage programs and the financing process. He is dedicated to guiding clients with excellent customer service and helping them choose loans that fit t... Show More
Company Logo
Roanoke College
Roanoke College
Location & Business Hours
Business Hours
Sun
9 AM to 2 PM
Mon
8 AM to 7 PM
Tues
8 AM to 7 PM
View All days
Overall Ratings
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5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    N
    Nathaniel K B
    Moneta, VA
    Posted on September 2nd, 2026 08:55 PM
    Painless process that was easy to deal with
    Reply from Bill Cross
    September 2nd, 2026 09:43 PM
    Thank you for your kind words. It was a pleasure working with you and I cannot wait to see the new home once it is built!
  • Encompass
    B
    Brandon M
    Roanoke, VA
    Posted on August 5th, 2026 04:33 PM
    Bill was responsive, clear, patient and helpful.
    Reply from Atlantic Union Bank Home Loans
    August 20th, 2026 05:49 PM
    Thank you, Brandon, for sharing your positive experience with Bill. We're pleased to hear that he was responsive, clear, patient, and helpful. Your feedback is greatly appreciated! -Renee
  • Encompass
    T
    Terry L G
    Goodview, VA
    Posted on July 21st, 2026 09:14 PM
    I came into the process with limited knowledge of how to get a construction loan. I was given an abundance of information in preparation prior to starting the process. After initiating the application, I was taken through each step with obvious...
    read more
    Reply from Atlantic Union Bank Home Loans
    August 18th, 2026 02:44 PM
    Thank you for sharing your experience. Navigating a construction loan for the first time can feel complex, so it’s wonderful to know you received the information and guidance needed before and throughout the process. Having a clear understanding...
    read more
  • Encompass
    B
    Braedon X H
    Troutville, VA
    Posted on July 13th, 2026 04:07 PM
    Bill was a great help and always answered any questions I had and explained everything fluently
    Reply from Atlantic Union Bank Home Loans
    August 17th, 2026 09:03 PM
    Thank you for your kind feedback. We’re pleased to know Bill was there to provide answers and help make the process easier to understand. We appreciate you sharing your experience with us. -Renee
  • Encompass
    D
    Daniel A W
    Lexington, VA
    Posted on July 13th, 2026 01:11 PM
    Bill Corss was very responsieve to our needs throughout the process. We had a few snags with some of the loan procesors who requested some documents several times.
    Reply from Atlantic Union Bank Home Loans
    August 3rd, 2026 08:39 PM
    Thank you for sharing your experience, Daniel. It’s great to know Bill helped keep things moving forward and remained responsive to your needs. We also appreciate your candid feedback and will continue striving to make the process as smooth...
    read more
  • write_review_unverified
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    Terri B
    Posted on April 28th, 2026 05:12 PM
    I have had the pleasure of referring clients over the years to Bill and his team and can't thank him enough for his hard work and personal interaction both with me and my clients. He is extremely knowlegable and takes great care to make sure...
    read more
    Reply from Bill Cross
    April 29th, 2026 08:02 PM
    Thank you Terri for your kind comments. I truly value our relationship, and I have also witnessed your high level of care and expertise you offer your clients. You go above and beyond for every client!
  • 3rd Party Review
    D
    Douglas R
    Posted on March 30th, 2026 12:00 AM
    Our experience with our loan officer Bill Cross and his associates was exceptional. Bill has always made himself available to provide guidance and answer questions in a direct and easy to understand manner. He was an invaluable guide to the...
    read more
  • 3rd Party Review
    A
    Alfred S
    Posted on March 16th, 2026 12:00 AM
    Bill Cross was exceptional in guiding me through to a successful mortgage. Mr. Cross had previously successfully guided my wife through a refinance, so we are definitely Bill Cross fans!
  • 3rd Party Review
    H
    Hardikkumar P
    Roanoke, VA
    Posted on December 25th, 2025 12:00 AM
    5 star customer review
  • 3rd Party Review
    N
    Nancy S
    Roanoke, VA
    Posted on September 13th, 2025 12:00 AM
    Educational, professional, efficient
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    About
    Bill has been in the home lending industry since 1995 and brings extensive knowledge of mortgage programs and the financing process. He is dedicated to guiding clients with excellent customer service and helping them choose loans that fit their needs and lifestyle. Bill has a strong passion for assisting veterans, teachers, and first responders in achieving homeownership. A graduate of Roanoke College, he enjoys spending time with his family and being outdoors when he is not working with clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Home Renovation Loan
    Construction Loan
    Medical Professional Mortgages
    USDA Loans
    Non-QM
    Cash-Out Refinances
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    Education
    • Roanoke College
      Business Administration
      B.S. Business Administration
      Aug 1989 -May 1993
      Roanoke College logo
    Memberships
    • NMLS
    Addresses and Serving Areas

    Year Started

    1995

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 111693
    Hobbies
    • Live Music
    • Hiking & Camping
    • Fishing
    • View All
    Disclaimer

    Atlantic Union Bank, located in Virginia and beyond, offers a wide range of financial solutions including checking accounts, savings accounts, business loans and more. Bank online or visit one of our conveniently located branches or ATMs today. Member FDIC. NMLS # 551889. ©2026 Atlantic Union Bank. All rights reserved.