Will Roberts at CrossCountry Mortgage
Director of Military Lending | NMLS #2539676
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Melville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Everyone was fantastic
Will is an incredible professional that walked us through the VA mortgage process in a way that made the process less intimidating and made us feel like we had a real partner in this large financial investment. Thank you so much for everything,...
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Thank you, good work!
Reply from Will Roberts at CrossCountry Mortga...
August 19th, 2026 06:04 PM
Matthew, I appreciate your feedback and am glad to hear you were satisfied with the work. If you have any more questions or need further assistance, feel free to reach out.
Great communicator, always available, and helped my clients with their questions.
Reply from Will Roberts
August 18th, 2026 01:17 PM
Nadiya, I'm grateful for your kind words. I'm glad to know that my communication and availability have been helpful to you and your clients. If there's anything more I can assist with, please feel free to reach out.
Crosscountry Mortgage/Veterans Lending Group offers multi family loans for veterans. the loan officer Was helpful guiding me throughout the process.
Reply from Will Roberts
July 28th, 2026 01:57 PM
Fernando, I'm pleased to hear that you found the guidance helpful during the loan process with CrossCountry Mortgage and Veterans Lending Group. If you have any more questions or need further assistance, please feel free to reach out to me...
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Will's incredible! Brilliant on the VA process and policies. Thanks for all the help getting a new home.
Reply from Will Roberts
July 24th, 2026 01:41 PM
Chad, I appreciate your kind words and I'm happy to hear that you found my assistance with the VA process helpful. Congratulations on your new home, and if you have any more questions or need further assistance, feel free to reach out.
Everyone there communicated with each other very well. Whenever I had a question, whoever I asked, found out and let me know either by email, text or personal phone call very quick. They were all very patient with my many questions.
Reply from Will Roberts
July 20th, 2026 03:55 PM
John, I appreciate your kind words about our team's communication and patience. It's good to know that your questions were addressed promptly through various channels. If you have any more questions in the future, feel free to reach out to...
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Great experience!
Reply from Will Roberts
July 20th, 2026 03:42 PM
Richard, I'm glad to hear you had a great experience! If you ever have any questions or need assistance in the future, feel free to reach out.
Some of the timelines for various actions were unclear. We would get suspended, but then we would be told that something had to occur sooner. On two occasions it wasn't clear if we had to act because there was a hard deadline or the CCM Team...
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Reply from Will Roberts
July 10th, 2026 06:51 PM
Brandon, I appreciate your feedback and I'm pleased to hear that overall, your experience was good. I apologize for any confusion regarding timelines and the rate lock effects. Please reach out to me directly if there's anything specific you'd...
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Will was always available and made sure everything was good to go in order to make a quick closing!
Reply from Will Roberts
July 6th, 2026 06:57 PM
Michael, I'm grateful for your feedback. It's nice to know that my availability and efforts contributed to a smooth and quick closing. If you ever need any further assistance, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Melville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2539676 | Branch NMLS #1949864
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2539676
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095