Will Roberts at CrossCountry Mortgage
Director of Military Lending | NMLS #2539676
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Melville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Crosscountry Mortgage/Veterans Lending Group offers multi family loans for veterans. the loan officer Was helpful guiding me throughout the process.
Reply from Will Roberts
July 28th, 2026 01:57 PM
Fernando, I'm pleased to hear that you found the guidance helpful during the loan process with CrossCountry Mortgage and Veterans Lending Group. If you have any more questions or need further assistance, please feel free to reach out to me...
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Will's incredible! Brilliant on the VA process and policies. Thanks for all the help getting a new home.
Reply from Will Roberts
July 24th, 2026 01:41 PM
Chad, I appreciate your kind words and I'm happy to hear that you found my assistance with the VA process helpful. Congratulations on your new home, and if you have any more questions or need further assistance, feel free to reach out.
Everyone there communicated with each other very well. Whenever I had a question, whoever I asked, found out and let me know either by email, text or personal phone call very quick. They were all very patient with my many questions.
Reply from Will Roberts
July 20th, 2026 03:55 PM
John, I appreciate your kind words about our team's communication and patience. It's good to know that your questions were addressed promptly through various channels. If you have any more questions in the future, feel free to reach out to...
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Great experience!
Reply from Will Roberts
July 20th, 2026 03:42 PM
Richard, I'm glad to hear you had a great experience! If you ever have any questions or need assistance in the future, feel free to reach out.
Some of the timelines for various actions were unclear. We would get suspended, but then we would be told that something had to occur sooner. On two occasions it wasn't clear if we had to act because there was a hard deadline or the CCM Team...
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Reply from Will Roberts
July 10th, 2026 06:51 PM
Brandon, I appreciate your feedback and I'm pleased to hear that overall, your experience was good. I apologize for any confusion regarding timelines and the rate lock effects. Please reach out to me directly if there's anything specific you'd...
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Will was always available and made sure everything was good to go in order to make a quick closing!
Reply from Will Roberts
July 6th, 2026 06:57 PM
Michael, I'm grateful for your feedback. It's nice to know that my availability and efforts contributed to a smooth and quick closing. If you ever need any further assistance, please feel free to reach out.
clear, fast communication. Closed on time with no major issues throughout .
Reply from Will Roberts
July 6th, 2026 04:12 PM
Kendall, I appreciate your feedback on my communication and the smooth closing process. I'm glad everything went well and there were no major issues. If you ever need assistance in the future, please don't hesitate to reach out.
Will is clearly a master in his craft. His epxertise was repeatedly on full display throughout the entire process of buying our first home. He made himself available nights + weekends to answer our questions and work through options with us....
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Reply from Will Roberts
July 3rd, 2026 08:02 PM
Christopher, I appreciate your kind words and am grateful for the opportunity to assist you in buying your first home. It's good to know that my expertise and availability were helpful throughout the process. Thank you for recommending me to...
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Will is an industry expert and did an excellent job communicating with us throughout the process. Available and willing to explain the nuances throughout the process.
Reply from Will Roberts
July 3rd, 2026 07:38 PM
Ian, thank you for your kind words. I'm pleased to hear that you found my communication helpful and that I could assist with explaining the nuances of the process. If you have any more questions or need further assistance, please feel free...
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Best experience I have had with a lender and his company in 20 years
Reply from Will Roberts at CrossCountry Mortga...
June 24th, 2026 04:45 PM
Noah, thank you for sharing your experience. I'm glad to hear that working with me and CrossCountry Mortgage has been the best you've had in 20 years. If you ever need further assistance, feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Melville, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2539676 | Branch NMLS #1949864
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2539676
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095