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William Hayden at CrossCountry Mortgage
Loan Officer | NMLS #2212924
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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It seemed the timing of everything, from underwriters to title was a bit off. William did a great job however we had to get 2 appraisals, numerous submissions of paperwork oftentimes duplicates. Just seemed that the right hand didn't know what...
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Reply from William Hayden at CrossCountry Mort...
February 11th, 2026 11:01 PM
Thank you, Kyle, for your review and for your patience throughout the process. I know it was not an easy one. During the refinance, we discovered the deed from your original purchase had not been recorded properly and needed to be corrected...
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Will is extremely knowledgeable in utilizing mortgages and lending instruments to achieve the customer’s desired goals. He’s able to adapt to unique circumstances and tailor the loan according to the needs of his clients. I strongly recommend...
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Reply from William Hayden at CrossCountry Mort...
December 16th, 2025 09:45 PM
I'm grateful for your thoughtful review. It's rewarding to know that my approach to tailoring loans to fit individual needs resonated with you. Your strong recommendation means a lot, and I'm pleased I could assist in meeting your goals. If...
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Very responsive
Reply from William Hayden at CrossCountry Mort...
November 27th, 2025 11:26 PM
Thank you Ronda for trusting myself and my team with your new investment property. It was a pleasure having you as a client! Wishing you a wonderful holiday season and happy new year!
I had an excellent experience working with Will. He was always available when I needed him—he actually picked up the phone, which is rare these days. He’s incredibly knowledgeable and communicated clearly and consistently. He was straightforward,...
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Reply from William Hayden at CrossCountry Mort...
November 27th, 2025 02:30 AM
Thank you so much for the kind words, Melissa. It was a pleasure working with you! Thank you for trusting me with your buyers. I appreciate you taking the time to share this and look forward to the next opportunity to work together!
Working with Will is the kind of experience every realtor and client hopes for. While many claim to be available 24 hours a day, 7 days a week. Few actually follow through. Will is that rare exception. He’s incredibly knowledgeable and can...
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Reply from William Hayden at CrossCountry Mort...
November 26th, 2025 09:56 PM
Ryan, I appreciate the kind words. It was great working with you as well. You did an exceptional job representing the buyers- negotiating a strong deal for them in a tough market and keeping everyone aligned with clear, consistent communication....
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His team worked tirelessly, often putting in long hours to ensure deadlines were met and all documentation was accurate. Their teamwork and commitment truly reflected a level of service that goes above and beyond expectations.Throughout the...
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Reply from William Hayden at CrossCountry Mort...
November 25th, 2025 09:47 PM
Felix, thank you for this incredible review. Coming from you, it means a lot.Your discipline, drive, and that unmistakable fighter’s heart showed through every step of the way. You were lightning-fast getting us everything we needed, always...
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William was great to work with! He was on top of making sure all the documents were received in a timely manner and keeping us up to date with the progress. I would definitely have clients use him as a loan officer
Reply from William Hayden at CrossCountry Mort...
November 22nd, 2025 06:09 PM
Valarie, I appreciate your kind words. I'm glad to hear you found the process well-organized and timely. Keeping clients informed and ensuring everything runs smoothly is a key priority for me. Thank you for considering recommending my services—I...
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Working with this lender on our recent transaction was truly a standout experience. Despite several unforeseen challenges throughout the deal, he navigated each obstacle with professionalism, clarity, and confidence. His communication was consistent...
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Reply from William Hayden at CrossCountry Mort...
November 21st, 2025 06:45 PM
Marisa, thank you for trusting me and my team. Your professionalism, seasoned experience, and the way you handled everything with such grace made a real difference. I’m glad we could bring it to a smooth close, and I’d look forward to working...
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will did the impossible.... atleast so I thought it would be impossible! the clarity and explanations he provided was awesome. 10/10
Reply from William Hayden at CrossCountry Mort...
November 15th, 2025 04:30 AM
Congratulations on your new home Josh! Thank you for your service and trusting me with your mortgage needs!
Great experienc!
Reply from William Hayden at CrossCountry Mort...
July 22nd, 2025 02:56 AM
Randi, thank you for your review! I'm pleased to know that you had a great experience. It's always my goal to ensure everything goes smoothly when working with clients. If there's anything else I can assist you with in the future, don't hesitate...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2212924 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- American Legion
- Disabled American Veterans
- SWFL Inc
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 2212924
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Awards
Achievements
- Certificate with Honors in Financial Markets from Yale University
Hobbies
- Surfing
- Hiking
- Gym
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095