Victoria Acosta's Cover Image
Victoria Acosta - Mortgage Advisor | NMLS# 1658123 in El Paso, TX

Victoria Acosta

ClaimedPro

Mortgage Advisor | NMLS# 1658123

Company Logo
At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tai... Show More
Company Logo
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    O
    Oscar A S
    El Paso, TX
    Posted on July 27th, 2026 11:55 PM
    I highly recommend Victoria; she is always willing to answer any questions that arise during this process.
    Reply from Victoria Acosta
    August 3rd, 2026 05:12 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
    L
    Letty N Y
    El Paso, TX
    Posted on July 25th, 2026 09:42 PM
    Service was ok. Victoria started off kind and patient as we navigated our first home purchase. It later changed to hostility and lack of communication once we got closer to our closing day. Many answers were left unanswered and communication...
    read more
  • Encompass
    M
    Marcelino N T
    El Paso, TX
    Posted on July 23rd, 2026 03:31 PM
    Our interest rate seems high compared to national averages, and given that we have an excellent credit rating and a 20% down payment.
    Reply from Victoria Acosta
    July 28th, 2026 03:31 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    A
    Alex Z
    El Paso, TX
    Posted on July 22nd, 2026 10:55 PM
    Victoria was very responsive and knowledgeable. The buyers felt very comfortable every step of the process and I have her to thank for that. The problem I have with some lenders is they never answer their phones and I never had that issue with...
    read more
  • Encompass
    R
    Ruben M
    El Paso, TX
    Posted on July 22nd, 2026 03:16 PM
    Very professional and friendly service. Made buying a home a pleasant experience rather than a nerve-wracking one.
    Reply from Victoria Acosta
    July 27th, 2026 03:17 PM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • Encompass
    C
    Cynthia R
    El Paso, TX
    Posted on July 22nd, 2026 03:02 PM
    Honest, hard worker and above all looks for your best interest. Best lender!!
  • Encompass
    I
    Isaac I M
    El Paso, TX
    Posted on July 17th, 2026 04:18 PM
    Todo excelente
    Reply from Victoria Acosta
    July 22nd, 2026 04:19 PM
    I enjoyed working with you. Thanks for the great feedback.
  • Encompass
    D
    Dalila J
    El Paso, TX
    Posted on June 17th, 2026 05:20 PM
    Victoria was the best! really helpful answered all out questions. I really recommend her and will to anyone around me for sure. Amazing experience with her help.
    Reply from Victoria Acosta
    June 22nd, 2026 05:20 PM
    I enjoyed working with you. Thanks for the great feedback.
  • Encompass
    S
    Sergio M
    El Paso, TX
    Posted on June 15th, 2026 03:07 PM
    The refinance experience was not an easy one because of third party obstacles that We had to overcome . Howeve, Inwas not alone. Victoria Acosta was there evsey step of the way following up on tasks from people on my team and her team. Her...
    read more
    Reply from Victoria Acosta
    June 22nd, 2026 09:41 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • Encompass
    R
    Raquel A M
    Horizon City, TX
    Posted on June 7th, 2026 03:43 PM
    Victoria went above and beyond to make sure we reached our goal! She is very knowledgeable and was always willing to answer all of my questions. I will definitely reccommend her to friends and family. Thank you, Victoria!
    Reply from Victoria Acosta
    June 12th, 2026 03:44 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 10 of 51
    About
    At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tailored to your unique goals. We’re committed to helping you make the right choice for you and your family, and to delivering a level of customer service that not only meets but exceeds your expectations. From first conversation to closing day, you can count on us to make your mortgage experience smooth, transparent, and truly supportive.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 1658123
    Disclaimer
    Change Lending, LLC dba Change Home Mortgage, 175 N Riverview Drive, Suite C, Anaheim, CA 92808. NMLS ID #1839. Verify licenses at: www.nmlsconsumeraccess.org. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206(3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL. For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. This is not a commitment to lend. Equal Housing Lender. © 2025. Change Lending, LLC. All rights reserved.