Victoria Acosta
Mortgage Advisor | NMLS# 1658123
At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tai... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Great first time experience, Victoria was always available and going above and beyond to help us 🙏
Victoria was of help getting our credit up to close the home. Noticed and felt her energy she was getting a bit impatient with us. And I mean I get I get it. When your trying to do everything over call or text it's never smooth and can be overwhelming....
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Victoria is friendly and knowledgeable in her work. She is prompt in her response to us.
I highly recommend Victoria; she is always willing to answer any questions that arise during this process.
Reply from Victoria Acosta
August 3rd, 2026 05:12 PM
I really appreciate the feedback and am looking forward to working with you again.
Service was ok. Victoria started off kind and patient as we navigated our first home purchase. It later changed to hostility and lack of communication once we got closer to our closing day. Many answers were left unanswered and communication...
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Our interest rate seems high compared to national averages, and given that we have an excellent credit rating and a 20% down payment.
Reply from Victoria Acosta
July 28th, 2026 03:31 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Victoria was very responsive and knowledgeable. The buyers felt very comfortable every step of the process and I have her to thank for that. The problem I have with some lenders is they never answer their phones and I never had that issue with...
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Very professional and friendly service.
Made buying a home a pleasant experience rather than a nerve-wracking one.
Reply from Victoria Acosta
July 27th, 2026 03:17 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Honest, hard worker and above all looks for your best interest. Best lender!!
Todo excelente
Reply from Victoria Acosta
July 22nd, 2026 04:19 PM
I enjoyed working with you. Thanks for the great feedback.
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About
At Change Home Mortgage, we believe getting a home loan should feel clear, confident, and personal. Whether you’re buying, selling, refinancing, or building your dream home, our team is here to provide quick, accurate financial guidance tailored to your unique goals.
We’re committed to helping you make the right choice for you and your family, and to delivering a level of customer service that not only meets but exceeds your expectations. From first conversation to closing day, you can count on us to make your mortgage experience smooth, transparent, and truly supportive.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 1658123
Disclaimer
Change Lending, LLC dba Change Home Mortgage, 175 N Riverview Drive, Suite C, Anaheim, CA 92808. NMLS ID #1839. Verify licenses at: www.nmlsconsumeraccess.org. AZ: Arizona Mortgage Banker License #0925326; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act and California Financing Law; CO: Regulated by the Division of Real Estate; GA: Georgia Residential Mortgage Licensee #48010; MN: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206(3) & (4); NJ: Residential Mortgage Lender License – N.J. Department of Banking and Insurance; OH: Ohio Residential Mortgage Lending Certificate of Registration #RM.804654.000. RI: Rhode Island Licensed Lender #20224336LL. For other states, visit www.changemtg.com. All loans are subject to credit approval and acceptable collateral. Additional terms and conditions apply. Programs, rates, terms, and conditions may change without notice. Not all programs are available in all states. This is not a commitment to lend. Equal Housing Lender. © 2025. Change Lending, LLC. All rights reserved.