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Vicki Lucero - Senior Loan Officer in Truth OrConcequences, NM

Vicki Lucero

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Senior Loan Officer

4.87
(61)
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Vicki Lucero, Senior Loan Officer, NMLS #595221 | NOVA® Home Loans, NMLS #3087 | 1990 E Loham Ave Suite 205 · Las Cruces, NM 88001 | Branch NMLS #2602559 | Phone: 575-496-0225 | Equal Housing Opportunity |
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Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Overall Ratings
4.87
(61)
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Reviews from Web
  • 5.0
    Encompass
    E
    Eduardo H
    Las Cruces, NM
    Posted on May 5th, 2026 12:11 PM
    The service was exceptional.Everything was made easy for us and we were given an explanation the whole way. I would recommend Nova to everyone.
    Reply from Vicki Lucero
    May 11th, 2026 04:08 PM
    Eduardo, I'm pleased to hear that you found the service strong and that the process was made easy for you. Thank you for your recommendation of Nova Home Loans. If you ever need anything else, please feel free to reach out.
  • 5.0
    Encompass
    M
    Michael W
    Truth Or Consequences, NM
    Posted on May 2nd, 2026 06:45 PM
    Vicki always stayed in contact with us every step of the way. even when we were denied for the loan she didn't turn us away she told us how to better our credit to get approve. During the process we hit a couple of hiccups and she was right...
    read more
    Reply from Vicki Lucero
    May 7th, 2026 06:45 PM
    Michael, I'm grateful for your thoughtful feedback. It's good to know that I could provide guidance and support throughout the process, even during the challenges. If you have any more questions or need further assistance, please feel free...
    read more
  • 5.0
    Encompass
    S
    Sheila W
    Las Cruces, NM
    Posted on April 23rd, 2026 09:34 PM
    Vicki does an amazing job . Quick and straightforward service.
    Reply from Vicki Lucero
    April 29th, 2026 03:21 PM
    Sheila, I appreciate your kind words and am glad to hear that you found the service quick and straightforward. If there's anything more I can assist you with in the future, please feel free to reach out.
  • 5.0
    Encompass
    A
    Arthur W
    Las Cruces, NM
    Posted on April 16th, 2026 12:59 PM
    Vicki made everything super easy
    Reply from Vicki Lucero
    April 21st, 2026 01:00 PM
    Arthur, I appreciate your feedback and I'm glad to hear that you found the process easy. If there's anything else you need in the future, feel free to reach out.
  • 5.0
    Encompass
    S
    Sidney S B
    Truth Or Consequences, NM
    Posted on April 10th, 2026 01:28 PM
    Vicki is wonderful to work with! She is so kind, prompt, attentive, compassionate, and SMART.
    Reply from Vicki Lucero
    April 15th, 2026 01:29 PM
    Sidney, thank you for your kind words. I'm happy to hear that you found me kind, prompt, and attentive during our work together. If there's anything else you need or if you have any questions in the future, please don't hesitate to reach out....
    read more
  • 5.0
    Encompass
    D
    Dora A K
    Las Cruces, NM
    Posted on March 31st, 2026 03:38 PM
    Easy process start to finish. Thank you!
    Reply from Vicki Lucero
    April 6th, 2026 02:07 PM
    I'm really pleased to hear that you found the process easy from start to finish, Dora. If you ever have more questions or need assistance in the future, don't hesitate to reach out.
  • 5.0
    Encompass
    G
    Gabriel C
    Las Cruces, NM
    Posted on March 26th, 2026 01:02 PM
    Vicki is the best! Her extensive knowledge is AMAZING! Very Personalable and great communication skills. Makes the process easy for my buyers!!
    Reply from Vicki Lucero
    March 31st, 2026 01:02 PM
    Thank you, Gabriel, for your encouraging words. I'm pleased to hear that my knowledge and communication skills have made the process easier for your buyers. It's important to me to provide a personal and straightforward experience. If you or...
    read more
  • 5.0
    Encompass
    B
    Brenda R
    Truth Or Consequences, NM
    Posted on March 23rd, 2026 03:55 PM
    Vicki made my first time buying a home a great experience because communication with her was on point. Vicki communicated with me every step of the way.
    Reply from Vicki Lucero
    March 30th, 2026 04:38 PM
    I'm glad to hear that communication was a key part of your home buying experience, Brenda. I'm committed to keeping clients informed every step of the way, and it's great to know it made a difference for you. If you need any further assistance...
    read more
  • 5.0
    Encompass
    P
    Patrick H
    Truth Or Consequences, NM
    Posted on March 22nd, 2026 07:31 PM
    Always keeping me updated very nice helping with any questions or concerns i had
    Reply from Vicki Lucero
    March 27th, 2026 07:32 PM
    It's good to know I could provide the updates and support you needed throughout the process, Patrick. If there are any more questions or if you need further assistance in the future, I'm here to help.
  • 5.0
    Encompass
    C
    Cecil H
    High Rolls, NM
    Posted on March 20th, 2026 03:12 PM
    Vicki is very effective and efficient in every task associated with getting my loan approval and expediting the closing process. I have previously owned seven houses and never had a better experience or been treated better. Vicki was available...
    read more
    Reply from Vicki Lucero
    March 25th, 2026 03:13 PM
    I appreciate you taking the time to share your experience, Cecil. It's rewarding to know that my efforts in handling your loan approval and closing process were helpful and met your expectations. Your kind words about my availability and advice...
    read more
  • 10 of 61
    About
    Vicki Lucero, Senior Loan Officer, NMLS #595221 | NOVA® Home Loans, NMLS #3087 | 1990 E Loham Ave Suite 205 · Las Cruces, NM 88001 | Branch NMLS #2602559 | Phone: 575-496-0225 | Equal Housing Opportunity |
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    Specialities
    Mortgages
    219
    /850
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    Year Started

    2024

    Time Zone

    Mountain Standard Time (MST)
    Licenses
    • NMLS #595221
    • NM
    • TX
    • View All
    Disclaimer
    Vicki Lucero, Senior Loan Officer, NMLS #595221 | NOVA® Home Loans, NMLS #3087 | BK 0902429 | 665 University Ave Building 2 Suite A · Las Cruces, NM 88005 | Branch NMLS #2602559 | Equal Housing Opportunity | Consumers wishing to file a complaint against a Mortgage Banker or a Licensed Mortgage Banker Residential Mortgage Loan Originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Department’s website at www.sml.texas.gov . A toll-free consumer hotline is available at 1-877-276-5550. The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Department’s website at www.sml.texas.gov. |