Veronica Ortiz at CrossCountry Mortgage
Loan Officer | NMLS #2363530
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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I have a new condo and Veronica never gave up on making my dream happen. Thanks Veronica!
I truly couldn’t have asked for a better loan officer. If you’re looking for someone who is honest, hardworking, and committed to helping you achieve your dream of homeownership, I highly recommend Veronica. Thank you for everything!
Reply from Owner
August 14th, 2026 08:18 PM
Stella, I appreciate your kind words and recommendation. It was a pleasure assisting you on your journey to homeownership. Thank you for trusting me with such an important milestone.
Buying my first home was a huge milestone, and Veronica worked incredibly hard to help make it happen. Her dedication, professionalism, and genuine care never went unnoticed. I always felt like she had my best interests at heart. Thank you...
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Reply from Veronica Ortiz
August 13th, 2026 06:27 PM
Stella, I'm so happy to know that my dedication and care made a difference in your home buying experience. It was a pleasure working with you and supporting you through this significant milestone. Thank you for your kind words, and please feel...
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Veronica was a great to work with thro the home buying process.
Reply from Veronica Ortiz
August 3rd, 2026 02:47 PM
I'm pleased to hear that you had a great experience working with me through the home buying process, Wesley. If you have any further questions or need assistance, feel free to reach out.
Veronica was very nice and answered my questions
Reply from Veronica Ortiz at CrossCountry Mort...
July 20th, 2026 03:18 PM
I'm grateful for your feedback, Karen. It's good to know I could assist you by answering your questions. If you have any more inquiries or need further assistance, feel free to reach out.
Veronica and Alan were amazing but the processor was terrible
Reply from Veronica Ortiz
June 26th, 2026 04:17 PM
Thank you for your feedback, Ashley. I'm glad to hear you had a positive experience with Alan and me. I'm sorry to hear about the issues with the processor, and I appreciate you bringing this to my attention. If there's anything further you'd...
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Very Friendly stayed in contact. We constantly helped me understand anything that I needed to know. I had a great experience.
help. Me understand everything that I needed to do state in constant contact with me. I am very nice person and she's definitely get a raise.
Reply from Veronica Ortiz
June 9th, 2026 08:35 PM
Thank you for your kind words, Trinale. I'm pleased to have been able to help you understand everything and keep in constant contact throughout the process. Your feedback is truly valued.
She worked hard everyday and top of things to make it a smooth sale for me for my first time home buying !!!! She’s kind and sweet and gives great inspirational speeches when you loose faith in yourself thinking am unworthy of buying a home...
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Veronica is a kind sweet person but also stays on top of everything in a timely manner this was my first time buying a home I didn't think I could accomplish this but she made me feel like I could !
Reply from Veronica Ortiz
June 5th, 2026 05:26 PM
Thank you for your kind words, Bonnie. I'm so happy to have been able to support you through your first home-buying experience. If you ever need anything else, I'm here to help.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2363530 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2363530
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095