Veronica Ortiz at CrossCountry Mortgage
Loan Officer | NMLS #2363530
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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I can’t say enough good things about my loan officer! She was absolutely amazing from start to finish. She made the entire process so much easier, kept me informed every step of the way, and was always there whenever I had questions or needed...
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I can’t say enough good things about my loan officer! She was absolutely amazing from start to finish. She made the entire process so much easier, kept me informed every step of the way, and was always there whenever I had questions or needed...
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The lack of communication was unacceptable. I completely understand that family emergencies happen; however, having the appropriate people in place who are fully informed and able to step in when needed is essential to keeping a transaction...
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She's awesome!
Reply from Owner
September 1st, 2026 04:25 PM
Lindsey, I appreciate your kind words! I'm glad to hear you had a positive experience with me at CrossCountry Mortgage.
I have a new condo and Veronica never gave up on making my dream happen. Thanks Veronica!
Reply from Veronica Ortiz at CrossCountry Mort...
August 26th, 2026 06:52 PM
Lindsey, I'm grateful for your kind words and thrilled to hear about your new condo. Thank you for allowing me to be a part of your journey!
I truly couldn’t have asked for a better loan officer. If you’re looking for someone who is honest, hardworking, and committed to helping you achieve your dream of homeownership, I highly recommend Veronica. Thank you for everything!
Reply from Owner
August 14th, 2026 08:18 PM
Stella, I appreciate your kind words and recommendation. It was a pleasure assisting you on your journey to homeownership. Thank you for trusting me with such an important milestone.
Buying my first home was a huge milestone, and Veronica worked incredibly hard to help make it happen. Her dedication, professionalism, and genuine care never went unnoticed. I always felt like she had my best interests at heart. Thank you...
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Reply from Veronica Ortiz
August 13th, 2026 06:27 PM
Stella, I'm so happy to know that my dedication and care made a difference in your home buying experience. It was a pleasure working with you and supporting you through this significant milestone. Thank you for your kind words, and please feel...
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Veronica was a great to work with thro the home buying process.
Reply from Veronica Ortiz
August 3rd, 2026 02:47 PM
I'm pleased to hear that you had a great experience working with me through the home buying process, Wesley. If you have any further questions or need assistance, feel free to reach out.
Veronica was very nice and answered my questions
Reply from Veronica Ortiz at CrossCountry Mort...
July 20th, 2026 03:18 PM
I'm grateful for your feedback, Karen. It's good to know I could assist you by answering your questions. If you have any more inquiries or need further assistance, feel free to reach out.
Veronica and Alan were amazing but the processor was terrible
Reply from Veronica Ortiz
June 26th, 2026 04:17 PM
Thank you for your feedback, Ashley. I'm glad to hear you had a positive experience with Alan and me. I'm sorry to hear about the issues with the processor, and I appreciate you bringing this to my attention. If there's anything further you'd...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2363530 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2363530
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095