Veronica Ortiz at CrossCountry Mortgage

Name: Veronica Ortiz at CrossCountry Mortgage
Address: 2160 Superior Ave, Cleveland, Ohio, 44114
Telephone: +1-440-522-1423
Rating: 4.84

Loan Officer | NMLS #2363530

4.84

(16)

Mortgage

Mortgage Loan Officer

Contact Info

(216) 350-5031

Cleveland, OH

https://www.ccm.com/veronica-ortiz

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4.84

(16)

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4.81

(12)

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5.0

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Very Friendly stayed in contact. We constantly helped me understand anything that I needed to know. I had a great experience.

help. Me understand everything that I needed to do state in constant contact with me. I am very nice person and she's definitely get a raise.

Reply from Veronica Ortiz

June 9th, 2026 08:35 PM

Thank you for your kind words, Trinale. I'm pleased to have been able to help you understand everything and keep in constant contact throughout the process. Your feedback is truly valued.

She worked hard everyday and top of things to make it a smooth sale for me for my first time home buying !!!! She’s kind and sweet and gives great inspirational speeches when you loose faith in yourself thinking am unworthy of buying a home...

Veronica is a kind sweet person but also stays on top of everything in a timely manner this was my first time buying a home I didn't think I could accomplish this but she made me feel like I could !

Reply from Veronica Ortiz

June 5th, 2026 05:26 PM

Thank you for your kind words, Bonnie. I'm so happy to have been able to support you through your first home-buying experience. If you ever need anything else, I'm here to help.

Veronica is one of the best people I've ever met in my life. Her dedication to her craft is 2nd to none and I would advise anyone looking to buy or refinance a home to utilize her services. Thanks again Veronica!!!

Thank you for the personalized attention and your thoughtful support throughout the process!

Reply from Veronica Ortiz

April 3rd, 2026 04:19 PM

I'm truly grateful for your kind words, Steven. It was my pleasure to provide you with personalized attention and support during the process. If you ever have more questions or need assistance in the future, please don't hesitate to reach out....

experience was great quick and your staff was very, very professional very knowledgeable and very very much appreciated

Reply from Veronica Ortiz

March 9th, 2026 08:42 PM

I'm glad to hear that your experience was smooth and that the professionalism and expertise of the staff were evident, Gregory. Your appreciation means a lot to me. If you ever need further assistance or have any questions, please feel free...

Better communication and no minsinformation. I was told that I would only be responsible for half of the appraisal cost since I was already with Cross Country and refinancing through Cross Country. It seems this was not the case, and once my...

Great process from beginning to end. thank you Veronica for everything you did we appreciate you.

Reply from Veronica Ortiz

February 13th, 2026 02:33 PM

I'm pleased to know you had a great experience from start to finish. Thank you, Elizabeth, for your kind words. It was a pleasure to assist you, and if there's ever anything else I can do to help, just let me know.

She really help with the process, communication and understanding

Reply from Veronica Ortiz

December 8th, 2025 09:54 PM

I'm glad to hear that you found the process, communication, and understanding met your expectations. It was a pleasure to work with you on your mortgage needs. If there's anything more I can do for you, please don't hesitate to let me know.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2363530 | Branch NMLS #3029

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage