Vanessa Keyes at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #175468
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Vanessa was outstanding through this whole deal. We had appraisal issues and she kept working through it until we managed to get an appraisal review and the value changed. she communicated so well throughout the entire deal. just a great experienc,...
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Vanessa is amazing! My first closing with her happened because she was available the moment I called an my open house clients got preapproved on the spot at the open house. Then throughout the whole process she replied almost immediately and...
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Vanessa is amazing. I can’t thank her enough for making this the easiest house purchase I’ve ever made and making everything run smoothly. I know she worked very hard behind the scenes to make it simple for me and that is the sign of a very...
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Reply from Vanessa Keyes at CrossCountry Mortg...
September 16th, 2026 05:49 PM
Karen, I truly appreciate your kind words and am pleased to know that your house purchase went smoothly. At CrossCountry Mortgage, LLC, my goal is always to provide a seamless experience, and I'm glad I could help make it simple for you.
Another great trasaction with Vanessa and team who always take great care to make sure clients know where they stand. Cheers!
Reply from Vanessa Keyes
September 8th, 2026 05:23 PM
Theresa, I'm happy to hear that you had another great transaction with my team and me. We always aim to ensure our clients feel informed and supported throughout the process. Cheers to a smooth experience!
Vanessa and her team were fantastic in helping us apply for and finalize our mortgage. She was consistently and quickly responsive and always able to provide helpful information to guide our decisions. We would definitely recommend her to anyone...
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Reply from Vanessa Keyes
September 8th, 2026 07:45 PM
John, I'm grateful for your kind words and recommendation. It was a pleasure assisting you with your mortgage process, and I'm pleased to know that our responsiveness and guidance were helpful to you. If you have any future needs or questions,...
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Vanessa was so easy to work with!! As first time homebuyers, we had no idea what we were doing. She walked us through every step and answered our questions. She was available at all hours of the day, which was great for us!
Reply from Vanessa Keyes
September 3rd, 2026 08:12 PM
Catherine, I'm glad I could support you as first-time homebuyers and make the process easier. It's nice to know that my availability was helpful for you. If you have any more questions or need further assistance, feel free to reach out.
Vanessa was quick to jump in and handled a difficult situation with professionalism and grace.
Reply from Vanessa Keyes at CrossCountry Mortg...
August 24th, 2026 07:28 PM
Nicole, I appreciate your kind words about my handling of the situation. It's good to know that my approach was helpful to you. If you need anything else, please feel free to reach out.
Vanessa Keyes went above and beyond for us from start to finish. As a mortgage lender, she made what’s usually a stressful process feel manageable — she was responsive, explained every step clearly, and genuinely seemed invested in getting...
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Reply from Vanessa Keyes
July 20th, 2026 03:49 PM
Bruce, I'm truly grateful for your kind words and am glad to hear that I could make the mortgage process smooth and manageable for you. Ensuring a clear and responsive experience is important to me, and it's wonderful to know it made a difference....
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Vanessa and her team were on the ball from the beginning! they helped explain things to us in a quick manner and to a first time home buyer , that means everythin!
Reply from Vanessa Keyes
July 20th, 2026 03:23 PM
Andrew, I'm happy to hear that my team and I could assist you effectively as a first-time homebuyer. We appreciate your feedback and are always here to help if you have any more questions in the future.
Vanessa went the extra mile to ensure that my client's taxes would be as low as possible on a new construction property. Just one of many details she focuses on for an excellent client and realtor experience. She delivers!
Reply from Vanessa Keyes
June 15th, 2026 04:37 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #175468 | Branch NMLS #2762359
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 175468
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095