Francisco Valdes - Novus Home Mortgage

Francisco proved to be a knowledgeable and hard working professional who served me well as a vendor, consultant/adviser and most importantly, as a new friend. His commitment to customer service and detailed follow through went well beyond the...

I called several banks and lending organizations before coming across Francisco, and he was by FAR the best. He took the time to explain the entire process to me, was available whenever I had any questions, and I never felt like he was trying...

We recently did a cash-out refinancing loan. Francisco was there for us ever step of the way. He is quick to answer questions. He made the complicated process easy to understand. In the end, we are saving money on our monthly payment and have...

I recently worked with Francisco to refinance my home and couldn't be happier with the quality of service he provided. Throughout the entire process Francisco was always available to answer any questions and was always fully dedicated. Although...

We had a wonderful experience working with Francisco Valdes on our home refinancing. Francisco was attentive and supportive throughout the process, from the initial helpful advice to locking in an incredible rate to the closing stages. When...

I worked with Francisco Valdes and his team to close on my first home. He was knowledgeable on the whole process and loan products available to me. Francisco was AMAZING with response time and communication. I have already recommended him and...

Our home purchase was during the most stressful, uncertain times, (corona virus quarantine). Everything had to be done remotely. Add to that, all the roadblocks we met, which were beyond Francisco's control. Francisco went above and beyond...

Francisco was referred to us by our daughter and son in law whom also had an amazing experience with Francisco. From the day we spoke, then met, we felt very comfortable with him, like we were old friends. He was over the top friendly, knowledgable,...

We have done over 10 mortgages and refinances, none as flawless as this one! Francisco is hands down the best mortgage officer we have dealt with, and hope to continue doing business with him.

Francisco was exceptional in all his dealings with us, listened to all our needs, and was thorough when explaining all options available to refinance our mortgage. More importantly, he made himself available what seemed 24/7 - only a text away...