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Trudi Parton, Ruoff Mortgage
Senior Loan Officer | NMLS# 1491984 | Ruoff Mortga...
Additional Licenses: NMLS# 1491984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Reviews from Web
Clear communication!
Reply from Trudi Parton
January 24th, 2026 04:35 PM
I'm thankful for your feedback, Trevor. It's essential to me that communication is clear and effective. If you have more to share or any questions, feel free to reach out anytime.
Always kept me up to date on what was happening and the communication was great.
Reply from Trudi Parton
January 23rd, 2026 04:04 PM
I appreciate your feedback, Owen. Keeping you informed and ensuring clear communication is something I prioritize. I'm glad to hear it made a positive impact on your experience. If there’s anything else you need, just let me know.
Everyone was friendly, professional and knowledgeable! We didn't have a single issue at closing! Thank you!
Reply from Trudi Parton
December 28th, 2025 03:42 PM
I'm pleased to hear that everything went smoothly for you at closing, Tracy. It's important to me that the process is seamless and that you feel well-supported. If you need any further assistance, I'm here to help. Thank you for your kind words!...
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Trudi took care of everything to simplify the home buying process she always does more than is required of her to ensure things go smoothly This is the second time i have used her, and my son has used her as well
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Reply from Trudi Parton, Ruoff Mortgage
December 18th, 2025 03:20 PM
It's great to hear that the home buying process went smoothly, Michael. I appreciate your trust in working with me a second time, and I'm glad your son also had a positive experience. Going the extra mile to make things easier for my clients...
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Trudi Parton, Ruoff Mortgage has received a review with 5 star rating from James B
Reply from Owner
December 18th, 2025 03:20 PM
Thank you, James, for the 5-star rating. I'm happy you had a positive experience. If there's ever anything you need, just let me know.
Clearing up terms and conditions . Keeping me in the loop Answer all questions
Reply from Trudi Parton, Ruoff Mortgage
December 9th, 2025 04:40 PM
I'm glad to hear that you felt informed and your questions were answered, James. Maintaining clear communication is important to me, and I'm pleased that it made a difference in your experience. If there are any other questions or if I can...
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trudi was great to work with and made every part of the process extremely easy, and was extremely attentive to any questions i had or anything that came up.
Reply from Trudi Parton, Ruoff Mortgage
December 9th, 2025 04:41 PM
I'm pleased to hear that you found the process easy and that all your questions were addressed promptly, Jacob. Providing attentive service is important to me, and I'm glad it made a difference in your experience. If anything else arises, feel...
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Trudi walked us through the process and really work hard to get our loan approved since we ran into a bunch of obstacles along our home buying journey.
Reply from Trudi Parton, Ruoff Mortgage
November 21st, 2025 04:15 PM
I'm glad I could assist you in navigating the home buying process, Kailyn. Overcoming obstacles to get your loan approved is something I take seriously, and I'm pleased to have been able to help. If you need further assistance or have any more...
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Trudi was amazing from start to finish. She made the process so much easier than we had anticipated
Reply from Trudi Parton, Ruoff Mortgage
November 19th, 2025 10:39 PM
I'm pleased to hear that I could make the process easier for you, Alan. Knowing that you felt supported from start to finish means a lot. If there's anything else I can assist with, please don't hesitate to get in touch.
Friendly staff and around the clock support.
Reply from Trudi Parton, Ruoff Mortgage
November 19th, 2025 10:39 PM
It's great to hear you appreciated the friendly support and accessibility we offer. If you have any more questions or need further assistance, feel free to reach out at any time.
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About
Additional Licenses: NMLS# 1491984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Residential Mortgages
FHA Loans
Down Payment Assistance Programs
Conventional Programs
VA Financing
Jumbo Loans
USDA Loans
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Memberships
- Madison County Chamber of Commerce
- Madco div of Mibor
- MADCO division of Mibor
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1992
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1491984
- Florida-LO111454
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Hobbies
- Own a Rootbeer Stand
- I love hanging out with my Grandkids.
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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