Travis Mitchell
Loan Officer
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
What made it a great experience is that your team worked with the realtor in charge of my home purchase. The updates were also useful as it kept my stress level down. The response time was exceptional, the info videos are also a great feature...
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Reply from Ben Chenault
January 2nd, 2026 06:53 PM
Thank you, Rafael! We’re really glad the coordination with your realtor and the regular updates helped make the process less stressful. That kind of teamwork and communication is something we care a lot about, and we appreciate you trusting...
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The team was great, and helpful. Working with us both in a different time zone as well.
Reply from Owner
December 17th, 2025 10:14 PM
Samantha, thank you for the kind review. Our team is glad we could support you smoothly — even across time zones. We appreciate you choosing us.
Ben and Travis were wonderful to work with. They were always one (or two) steps ahead during each phase of the process. Their team was delightful to work with and were able to answer all of my questions in a timely and comprehensive manner....
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Reply from Owner
January 9th, 2026 11:54 AM
Lynn, thank you for the thoughtful feedback. Our team is glad to hear the process felt organized and supportive from start to finish. We appreciate your trust — and your recommendation means a lot to us.
This team was extremely personable and helpful when hicups arised. They were quick to provide solutions helping us close quickly on our second property. We will continue to use Ben and his great team when opportunities present themselves.
Reply from The Ben Chenault and Travis Mitchel...
January 2nd, 2026 06:55 PM
Thank you, Seth! We’re grateful you trusted Ben and the team again. Working through challenges and finding solutions to keep things moving is something we take pride in, and we truly appreciate your continued confidence in our team.
Everyone was ver kind and helpfu!
Reply from Ben Chenault
January 2nd, 2026 06:57 PM
Thank you, Lindsey! We’re so glad our team was kind and helpful throughout the process. We appreciate the opportunity to work with you and assist with your home financing.
No - service was good.
Reply from Ben Chenault
January 2nd, 2026 06:58 PM
Thank you, Christine! We appreciate you taking the time to share your feedback and are glad to hear the service was good. Thank you for choosing our team.
There were several things that made our experience Great. We were constantly in the loop every step of the progress . The videos in the emails were very helpful . Everything was explained well, never felt dumb!
Reply from Ben Chenault
January 2nd, 2026 06:59 PM
Thank you, Connor! We’re really glad you felt informed and comfortable throughout the process. Making sure our clients understand what’s happening and never feel overwhelmed is important to our team, and we appreciate you trusting us with such...
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The genuine care and consistent communication from everyone on this team made our experience awesome! All of our questions were answered promptly, and we truly felt that they had our best interests at heart. It didn't feel like they were just...
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Reply from Owner
January 9th, 2026 11:54 AM
Elisabeth, thank you for this. Our whole team is really glad to hear you felt cared for and supported — that’s exactly how we want this process to feel. We’re grateful for your trust and loved getting to walk through the loan process with you....
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The genuine care and consistent communication from everyone made our experience awesome! All of our questions were answered promptly, and we truly felt that your team had our best interests at heart. It didn't feel like you were just trying...
read more
Reply from The Ben Chenault and Travis Mitchel...
January 2nd, 2026 07:03 PM
Thank you, Elisabeth! That truly means a lot to our team. We care deeply about the people we work with, so hearing that you felt supported and genuinely cared for throughout the process is incredibly rewarding. We’re grateful you trusted us...
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The Ritz-Carlton of the mortgage industry, I highly recommend the Chenault team! Impeccable communicators and truly authentic throughout the entire process. Always received updates from email and through phone calls. The videos describing the...
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Reply from Owner
January 9th, 2026 11:54 AM
Connor, thank you for the incredible feedback. Our team is glad the communication, updates, and step-by-step videos made the process clear and smooth. We appreciate your recommendation and your trust in us.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Equity Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2016
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1374005
Hobbies
- Golf
- Grilling
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures