Tracey Naughton at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #560139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Communication was amazing and availability at all times of the day and any day of the week!
Reply from Tracey Naughton
July 20th, 2026 06:13 PM
Gustavo, I appreciate your kind words about my communication and availability. I'm glad to have been able to assist you whenever you needed. If there's anything else I can help with, please feel free to reach out.
Tracey and her team were fantastic. I was kept informed throught the entire process. Thank you!
Reply from Tracey Naughton
July 13th, 2026 03:56 PM
I'm grateful for your feedback, Brenda. It's wonderful to know that you felt well-informed throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
Tracey is always very responsive. Had a small miscommunication at the end about the amount of money due at closing, but otherwise everything was smooth and the refi definitely met our current need.
Reply from Tracey Naughton
July 13th, 2026 06:09 PM
Ryan, thank you for your feedback. I'm glad to hear that everything went smoothly with your refinance and that it met your needs. I apologize for the miscommunication at the end and appreciate your understanding. If you have any further questions...
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It can be a confusing/timely process, but Tracey and her team made it easy for me.
Reply from Tracey Naughton
July 9th, 2026 04:19 PM
Thank you for your feedback, Richard. I'm glad to hear that my team and I could simplify the process for you. If you have any further questions, please feel free to reach out.
Thank you for being detail oriented and personable.
Reply from Michelle Bobart
June 17th, 2026 11:41 PM
Thank you, Keeley. I appreciate you taking the time to leave your review. It's wonderful to know that I made a positive impact on your experience. Please reach out if you need anything. - Tracey
Our first experience went smoothly and nice. Tracey was with us in every step
Reply from Michelle Bobart
June 17th, 2026 11:43 PM
We're glad to hear that your first experience went smoothly, Yeimy. It's wonderful to know that you felt supported every step of the way. Thank you for sharing your positive experience with us! - Tracey
We had a wonderful experience working with our loan officer. From the beginning, they were knowledgeable, responsive, and always available to answer our questions. They made the mortgage process easy to understand and kept everything moving...
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Reply from Tracey Naughton
June 15th, 2026 03:29 PM
Thank you for your kind words, Jasmine. I'm pleased to hear that you felt confident and well-supported throughout the mortgage process. It's great to know that my approach made things easier for you. If there's anything else I can do for you,...
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Fabulous communication!
Reply from Tracey Naughton
June 9th, 2026 08:33 PM
I enjoyed working with you. Thanks for the great feedback.
I appreciate everyone on the team that helped me out with this project.everyone was completely professional and gave me piece of mind throughout the whole process.Tracey and her team could not have done anything different to make this new adjustment...
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Reply from Tracey Naughton
May 21st, 2026 05:51 PM
Thank you for sharing your experience, Scott. I'm glad to hear that you felt at ease and supported by the team during this important transition. Your kind words mean a lot to us. If there's anything else you need as you move into retirement,...
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New mortgages and refinancing can be daunting. We've worked with Tracey twice in the past year and both time were so smooth and hassle free. It was as far from daunting as it could have been. Tracey is so efficient and so knowledgeable - not...
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Reply from Tracey Naughton
May 12th, 2026 03:26 PM
I'm grateful for your kind words, Traci. It's appreciated to hear that both of your experiences with me were smooth and hassle-free. I'm happy to have been able to make the process as easy as possible for you. Thank you for your recommendation!...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Chicago, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #560139 | Branch NMLS #1806506
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 560139
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095