Tracey Jackson
Mortgage Banker NMLS# 113214
As a lending professional at Total Mortgage, I am dedicated to helping you with all of your home mortgage needs. The housing and mortgage markets are constantly changing. I can help you navigate the many options to find the right loan for y... Show More
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Not as smooth a process as I had expected. Not the best rate either. I think we would have made out better elsewhere.
Reply from Tracey Jackson
October 15th, 2024 03:32 PM
Patricia I realize you were frustrated with having to provide some of the necessary documentation, but please note that we are mandated to obtain these required items just like any other lending institution would have asked for. We followed...
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Everything went extremely well
Easy to communicate with, quick response, very approachable with questions, made me feel like I was her only client.
Extremely professional and patient.
Not only did she meet every expectation, we had a time crunch which made it much more difficult for most. She was able to cater to our needs and complete it by the date needed.
Tracey called me back promptly to answer all of my questions and explained things fully
She made herself available 24/7 to assist us with every step of our home buying process. As first time homebuyers, I can sincerely say we couldn’t have done it without her!
Tracey was on top of everything and worked in the background with the attorneys and insurance to make sure all requirements/documents were being met.
The team was professional, amazing and knowledgeable. They made whole process very smooth and transparent. Thank You!
Tracey was always responsive and would send us email reminders for things we needed to submit. She was very clear and concise on what we needed and the process was super easy! Tracey was fantastic and we would absolutely recommend her!
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About
As a lending professional at Total Mortgage, I am dedicated to helping you with all of your home mortgage needs. The housing and mortgage markets are constantly changing. I can help you navigate the many options to find the right loan for you and your family.
Whether you are buying or refinancing, buying your first home or building your dream home, I can explore with you the many options for financing. You are invited to apply on-line, or contact me to set up an appointment. Either way you will get my immediate and personal attention. *Equal Housing Lender*
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 113214