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Tony Ayala at CrossCountry Mortgage

Name: Tony Ayala at CrossCountry Mortgage
Address: 68 35th St Suite C362, Brooklyn, New York, 11232
Telephone: +1-917-612-7484
Rating: 4.88

Producing Sales Manager | NMLS #626691

4.88

(159)

Mortgage

Mortgage Loan Officer

Contact Info

(718) 540-5214

Brooklyn, NY

https://www.crosscountrymortgage.com/brooklyn-ny-5671/anthony-ayala?marketing_campaign=00898

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4.88

(159)

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Tony and his team just came through when we needed it the most. Always quick to answer questions, never afraid to talk to us during hours we were available and was part of the team that got us over the line to complete our firet purchase. If...

Good communication

Untimely callbacks. Ghosted half the time. Little or no communication on where and what needed to be done to get a deal done. The closing was 6 weeks late

There was clear communication throughout the process.

There was a particular email that made us feel a way. We chose a loan that was took a little longer to get and involved more documents from the building. When we questioned what was happening with it since we hadn't had an update in awhile,...

Communication between staff and users could be improved; at times, it was very difficult to get in touch with the staff.

Reply from Tony Ayala

August 17th, 2026 06:29 PM

Thank you for your feedback, Carlos. I appreciate your insight regarding communication, and I'm sorry for any difficulty you experienced in reaching us. Please reach out to me directly if there's anything more I can assist you with.

I was able to get a low interest rate + DPAL assistance in the current economic environment.

Reply from Tony Ayala

August 10th, 2026 02:46 PM

I'm happy to hear that you were able to secure a low interest rate and DPAL assistance, Joi. It's great to know that I could help in the current economic environment. If you have any more questions or need further assistance, please feel free...

Tony was great, he responded to my emails, text very quickly . Always knowledgeable and ready to help.

Reply from Tony Ayala

August 10th, 2026 03:48 PM

I'm grateful for your kind words, Dace. It's nice to know you found my responsiveness and knowledge helpful during the process. If you have any further questions or need assistance, feel free to reach out anytime.

Excellent teamwork.

Reply from Tony Ayala

August 7th, 2026 08:27 PM

I'm pleased you appreciated the teamwork, Aaron. Thank you for your feedback, and if there's anything more I can assist you with, please let me know.

Tony is fantastic to work with!!

Reply from Tony Ayala

August 7th, 2026 03:13 PM

I'm glad you found working with me a positive experience, Donna. Thank you for the kind words! If there's anything else you need, just let me know.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brooklyn, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #626691 | Branch NMLS #1601092

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage