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Tony Ayala at CrossCountry Mortgage

Name: Tony Ayala at CrossCountry Mortgage
Address: 68 35th St Suite C362, Brooklyn, New York, 11232
Telephone: +1-917-612-7484
Rating: 4.87

Producing Sales Manager | NMLS #626691

4.87

(163)

Mortgage

Mortgage Loan Officer

Contact Info

(718) 540-5214

Brooklyn, NY

https://www.crosscountrymortgage.com/brooklyn-ny-5671/anthony-ayala?marketing_campaign=00898

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4.87

(163)

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Tony is amazing , so informative, so pleasant and so efficient ! .

Tony was very informative and made sure I understand everything each step of the way . He also made sure to advocate for me and make sure to get me the beta grant available and the correct loan for me and my life . I am so grateful !

Too many emails requesting info already submitted.

Reply from Tony Ayala

September 4th, 2026 02:33 PM

Steve, I appreciate your feedback and understand that receiving multiple requests for the same information can be frustrating. Please reach out to me directly so we can address this issue and improve your experience moving forward.

Tony and his team just came through when we needed it the most. Always quick to answer questions, never afraid to talk to us during hours we were available and was part of the team that got us over the line to complete our firet purchase. If...

Reply from Tony Ayala

August 31st, 2026 02:34 PM

Paul, I'm grateful for your kind words and for trusting me and my team during such an important time. It's wonderful to hear that our efforts made a positive impact on your first purchase. Thank you for your recommendation; it means a lot to...

Good communication

Reply from Tony Ayala

August 31st, 2026 06:47 PM

Neeco, I appreciate your feedback about the good communication. If there's anything else you'd like to discuss or need assistance with, please let me know.

Untimely callbacks. Ghosted half the time. Little or no communication on where and what needed to be done to get a deal done. The closing was 6 weeks late

There was clear communication throughout the process.

Reply from Tony Ayala

August 28th, 2026 04:57 PM

I'm pleased to hear that you appreciated the clear communication, Jennifer. If you have any questions or need further assistance, feel free to reach out.

There was a particular email that made us feel a way. We chose a loan that was took a little longer to get and involved more documents from the building. When we questioned what was happening with it since we hadn't had an update in awhile,...

Reply from Tony Ayala at CrossCountry Mortgage

August 26th, 2026 05:48 PM

Thank you for sharing your experience, Adriel. I apologize if my response came across as punitive; that was not my intention. I understand the importance of transparency and will make sure to provide clearer updates in the future. Please feel...

Communication between staff and users could be improved; at times, it was very difficult to get in touch with the staff.

Reply from Tony Ayala

August 17th, 2026 06:29 PM

Thank you for your feedback, Carlos. I appreciate your insight regarding communication, and I'm sorry for any difficulty you experienced in reaching us. Please reach out to me directly if there's anything more I can assist you with.

I was able to get a low interest rate + DPAL assistance in the current economic environment.

Reply from Tony Ayala

August 10th, 2026 02:46 PM

I'm happy to hear that you were able to secure a low interest rate and DPAL assistance, Joi. It's great to know that I could help in the current economic environment. If you have any more questions or need further assistance, please feel free...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Brooklyn, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #626691 | Branch NMLS #1601092

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage