

Tom Thuss at CrossCountry Mortgage
Regional VP | NMLS #69769

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lenoir, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Reviews from Web
Tom worked with us during the process of buying a new home. He took time to help with some of the documentation that we needed to turn in. I would use them again.
The process was pretty smooth, minus a couple small things out of your control. I really appreciate you and your team making this a great experience!
Reply from Tom Thuss
October 9th, 2025 04:29 PM
Christopher, it's great to hear that the process went smoothly for you. I appreciate your understanding regarding the minor aspects outside our control. My goal is always to ensure a positive experience, and I'm glad my team and I could contribute...
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Great communication and fast responses. Wonderful team to work with and made our process really easy as first time homebuyers .
Reply from Tom Thuss
October 2nd, 2025 10:11 PM
I'm glad to hear that the communication and response times met your expectations, Katie. Making the homebuying process easier for first-time buyers is something I strive for, and it's rewarding to know my team and I could support you along...
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Very responsive. walked us through the entire proces.
Tom is always helpful and knowledgeable about the loan process. He is very professional and treats his clients with kindness and respect. He is the best around!
Reply from Tom Thuss
September 19th, 2025 05:15 PM
Tera, it's truly gratifying to know that you found my approach helpful and knowledgeable throughout the loan process. Treating clients with professionalism, kindness, and respect is fundamental to how I operate. Thank you for your kind words...
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Tom was patient and thorough in helping us finish all of the paperwork and jumping through all of the VA hoops.
Reply from Tom Thuss
September 15th, 2025 11:04 AM
Kevin, I'm pleased to know that my patience and thoroughness in navigating the VA requirements made the process smoother for you. Ensuring you feel supported through each step of the paperwork is a priority. Thank you for trusting me with your...
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Tom and his team were always right in top of what next stepa were!
Reply from Tom Thuss
September 6th, 2025 02:00 PM
I’m glad to hear that you appreciated the proactive support from me and my team, Christina. It's important to me to ensure that clients feel guided through every step of the process. Thank you for sharing your experience with CrossCountry Mortgage,...
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The entire office went above and beyond for us. Tom is very knowledgeable and helpful.
Reply from Tom Thuss
August 31st, 2025 12:29 AM
Christopher, I'm truly glad to know that you felt the office went above and beyond during your experience. Being knowledgeable and helpful throughout the process is something I aim to achieve for every client. Thank you for your kind words...
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Tom and his team worked hard to help find the best refinance for me . I appreciated the quick response and support throughout the process!
Reply from Tom Thuss
July 18th, 2025 01:26 PM
I’m really glad to hear you appreciated the quick response and support, Jesse. Finding the best refinance option for you was a priority, and I'm pleased that you felt supported throughout the entire process. Thank you for choosing to work with...
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Tom and his team went above and beyond to go the extra mile in getting us into a home quickly. He was able to resolve things that came up and communicated every step of the way! We were well taken care of! highly recommend
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Reply from Tom Thuss
July 15th, 2025 02:32 PM
I'm genuinely pleased that you felt well taken care of, Makayla. It’s always my goal to provide clear communication and to quickly address any issues that arise. Going above and beyond for clients like you is what I strive for. Thank you so...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lenoir, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #69769 | Branch NMLS #2226876
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 69769
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095