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Tom Mattaini
Branch Manager | NMLS # 283258
With a professional attitude and an organized and empathetic nature, Tom takes pride in educating his customers and is committed to keeping an open line of communication.
By working to understand each of his clients' unique financial situat... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Better communication.
Reply from Tom Mattaini
August 18th, 2024 02:09 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Communication! We had very poor communication on our loan after our primary Contacts Tom and Doug moved on. Provided a very poor experience for us in answering our questions and also the automated responses from their emails gave us some fear...
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Reply from Tom Mattaini
August 11th, 2024 03:29 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Doug Kuehn was extremely helpful as a processor throughout the whole process.
Reply from Tom Mattaini
August 1st, 2024 03:03 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
The whole process was made simple and easy, everything was laid out so I knew exactly what I needed to do and when to do it.
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
Glad to hear it, Anthony. Thanks for the review!
Has met our needs and timing with the loan.
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
Glad to hear it!
Every thing was excellent
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
Thanks for the review, John!
Tom and team accommodated a very short closing lead time request. Thank you all for helping us move into our new home!
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
My pleasure, Christopher. Thanks for the review!
Terrific experience and smooth process throughout thanks to Tom and Doug!
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
Glad to hear you had a positive experience! Thanks for the review
Smooth transaction, great communication and great service!
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
I appreciate you taking the time to leave a review, Jane. Thank you
Tom was available and made the whole process very easy for a first time home buyer!
Reply from Tom Mattaini
July 26th, 2024 03:39 PM
Glad to hear it! Thanks for the 5 star review, Justin
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About
With a professional attitude and an organized and empathetic nature, Tom takes pride in educating his customers and is committed to keeping an open line of communication.
By working to understand each of his clients' unique financial situations, Tom is able to match his client with a mortgage program that is the best available option for their needs. His excellent service has produced customers that look to him as a financial coach on other non-mortgage related transactions. Tom's business is based solely on referrals of past customers and other professionals in the real estate and finance industry.
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Addresses and Serving Areas
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- Minnesota
- Wisconsin
- NMLS # 283258