

Todd Pankratz at CrossCountry Mortgage
Vice President of Lending | NMLS #283655

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering ... Show More
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Reviews from Web
Todd and team were very helpful and responsive. very smooth
Being a first time homebuyer we always thought the process was going to be hard to get pre-qualified and or just understanding what we needed , but our experience with todd was easy and made everything smooth and stress free. I truly appreciate...
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answered questions I had
Reply from Todd Pankratz
March 21st, 2025 11:35 AM
Thanks for taking the time to leave a review, Alec. I'm glad I could help answer all your questions. If you ever have more or need further assistance, feel free to reach out anytime.
Great communication and every one was always very friendly. All my questions were answerwd in a timely manner.
Reply from Todd Pankratz
March 14th, 2025 11:36 PM
Thank you so much for taking the time to leave such a positive review, Ahinii. I'm thrilled to hear that you had a great experience and that our communication met your expectations. It’s important to me that all your questions are answered...
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Todd Pankratz, Luke Carnes and Tiffany were very professional and friendly. I will definitely do business with them again. Thank Wallick and Volk team. I'm super happy with my loan process and the purchase of my new home.
Reply from Todd Pankratz
March 7th, 2025 06:00 AM
Gabriela, thank you so much for your kind words and for trusting us with your home loan process. It was a pleasure working with you, and I'm thrilled to hear you're happy with everything. I'll be sure to pass on your appreciation to Luke and...
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Some of the communication could have been better. We weren't notified when we needed to complete documents and often felt rushed to complete documents we weren't aware we were missing.
Reply from Todd Pankratz
February 28th, 2025 07:04 AM
Thank you for your feedback, Manuel. I apologize for any confusion or stress caused by the communication issues you experienced. My goal is to ensure a smooth and transparent process, and I’m sorry we fell short. I appreciate your input and...
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Todd and entire team were very involved throughout the entire process
Reply from Todd Pankratz
December 31st, 2024 05:21 PM
I'm thrilled to hear about your positive experience, Javier! Your feedback is greatly appreciated. Our team at Wallick & Volk, Inc. works hard to ensure a smooth process from start to finish. We're always here if you have any further questions...
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Buying a new home could be stressful. Todd, made it clear, and was always there to help out when I had questions. He would always answer my calls or texts even on his weekends or when he was at family events. This should tell you that he cares...
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Reply from Todd Pankratz
December 27th, 2024 04:08 PM
Thank you so much, Oscar, for the glowing review. I'm thrilled to hear that you felt supported throughout the home buying process and it was genuinely my pleasure to assist you. Ensuring my customers feel heard and have all their questions...
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It was awesome working with you Todd, me and Charlymae really appreciate you helping get into our first home. You were able to better inform us the benifits of the VA loan and made the whole home purchasing process smooth and seamless.
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Reply from Todd Pankratz
December 5th, 2024 02:52 PM
Hey Richard-Austeen, I'm really pleased to hear that you had a seamless purchasing experience. It was a pleasure helping you and Charlymae get into your first home. I'm glad I could help inform you about the benefits of the VA loan. Thanks...
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Very responsive staff and app that kept us on track through the whole process with no issues.
Reply from Todd Pankratz
November 11th, 2024 03:45 PM
Thank you, Joseph, for the stellar review and the 5-star rating. It's fantastic to hear that our staff and app kept you on track throughout the whole process. We strive to make everything as smooth as possible for our clients at Wallick & Volk,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Yuma, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #283655 | Branch NMLS #2611562
Products & Services
Mortgage Broker
Conventional Home Loan
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Year Started
2026
Time Zone
Pacific Standard Time (PST)
Licenses
- 283655
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095