Tim Humphrey
Branch Manager / Mortgage Advisor
"We believe in successful homeowners - who have a plan to maximize their wealth and m minimize their monthly expenses - make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our... Show More
Location & Business Hours
Business Hours
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
Tim is the absolute best. He is personable, down to earth, but also very knowledgeable and willing to lend his wisdom. He went above and beyond to make sure our family was successful. We ended up in our dream home with a large thanks to Tim...
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Tim and his team did a great job with our mortgage. I loved how he took the time to educate us so we could make informed choices, and am thankful for his help navigating our unique preferences. Customer service from the team was A+ every step...
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Thanks for all of the hard work
This was a very long and complicated process. Tim listened to our goals and worked with us to find the best solution. We came up with a quick solution as well as an idea to set us up better in the future.
I had the pleasure of working with Tim when he represented the buyer on one of my listings in North Seattle. Tim was nothing short of amazing. At every turn he updated me whether it was by phone, email, text, or even a personal video! Tim was...
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Reply from Owner
October 5th, 2025 12:00 AM
Thank you so much, Stephanie! We loved working with you and Matt!
We had an outstanding experience working with Tim, Cassie, and the entire NEO Home Loans team. From start to finish, they provided exceptional service—clear communication, timely updates, and expert guidance that made the mortgage process feel...
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I'm a first time homebuyer, so when I was looking for a mortgage team, I needed someone who was knowledgeable, willing to explain things to me, and working towards my best interest. Tim and his team did all of these things and more. They were...
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He helped me out immensely with the process. Buying a home without a real estate agent went very smooth thanks to Tim and his team. Tim and each member of his staff were very professional friendly and helpful.
Tim and his team at NEO are the best in the business. I trusted them every step of the way. They not only provided education, transparency, and excellent communication, but they made the process fun and exciting. They celebrated milestones...
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Tim, Cassie, and the team at Neo Home loans provided the most exception loan process we have ever experienced (and this was our 4th time around). Tim educated us, was transparent, and celebrated milestones along the way. It felt fun and exciting,...
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About
"We believe in successful homeowners - who have a plan to maximize their wealth and m minimize their monthly expenses - make better neighbors and build stronger communities for us all. We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As you financial situation evolves, we will be the constant guide you can count on. We aspire to become the most valuable in your life regarding real estate and finance. Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Addresses and Serving Areas
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Pacific Standard Time (PST)
Licenses
- NMLS # 1982955
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access