

Thomas Brown at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #1437382

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
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When all said and failed at the end of it Thomas and his team didn't give up trying to get our loan approved and that shows dedication to get things that people with a dream on doing done .
Reply from Thomas Brown
April 6th, 2026 01:58 PM
I'm truly pleased to hear that my dedication made a difference in your loan approval process, Brandon. It's important to me to keep striving even when challenges arise, especially for those pursuing their dreams. Thank you for sharing your...
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Quickley and honestly answered all my concerns! He helped acheive financial gain for me and my family from my Home equity. Would recomend Him to anyone I am freinds with.
Reply from Thomas Brown
March 4th, 2026 08:13 PM
I am grateful for your kind words, Steven. Addressing your concerns promptly and helping you make the most of your home equity is something I always strive for. Your recommendation means a lot to me, and it's wonderful to know that you had...
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At the last minute, everything went South. Nobody wanted to be a notary. Nobody wanted to be. I was accountable for the paperwork, and I was sitting there waiting for hours.
Very patient & understanding. Man of his words made the process very easy & fast.
Reply from Thomas Brown
February 10th, 2026 03:29 PM
It's great to know that you found the process straightforward and efficient, Jamonte. I'm committed to providing patience and understanding throughout every step. Thank you for sharing your experience with me.
Thomas Was very responsive. he commuicated well and he got the job done .
thanks
Reply from Thomas Brown
February 10th, 2026 04:22 PM
I appreciate the recognition of my communication and responsiveness, Tiera. It's important to me to complete tasks effectively and ensure clients like you feel supported throughout the entire process. Thank you for your feedback!
Process was easy with Great communication
Nothing Satisfactory is good enough
Mr Brown and his staff were very professional and explained every step of the refinancing proess. Mr Brown kept his word. Wen he said that he would call -- he called.
Reply from Thomas Brown
January 8th, 2026 06:23 PM
I'm pleased to hear that you appreciated the professionalism and communication during your refinancing process, Erma. It's always my priority to ensure every step is clearly explained and to follow through on commitments. Thank you for taking...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1437382 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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103
/850
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1437382
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095