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Thomas Bertin

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Loan Consultant| NMLS # 1186641

4.75
(10)
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New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr...... Show More
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Overall Ratings
4.75
(10)
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  • 5.0
    Encompass
    L
    Lauren S
    Austin, TX
    Posted on June 30th, 2026 03:13 PM
    Very knowledgeable and always available
  • 5.0
    Encompass
    H
    Hernan T
    Austin, TX
    Posted on June 27th, 2026 02:15 PM
    excellent experienc t. No surprises good communication.
  • 4.66
    Encompass
    S
    Steven H
    Bastrop, TX
    Posted on March 2nd, 2026 01:43 AM
    process was made very simple and move along easily. Thanks to the NAF Staff..
    Reply from Thomas Bertin
    March 12th, 2026 02:22 PM
    Steven, it's good to know that the process went smoothly and that you had a straightforward experience. I appreciate you acknowledging the efforts of the team at New American Funding. If you have any further questions or need assistance, don't...
    read more
  • 5.0
    Encompass
    M
    Mickey S B
    Spicewood, TX
    Posted on February 21st, 2026 05:27 PM
    Two awesome folks
    Reply from Thomas Bertin
    March 3rd, 2026 06:51 PM
    I appreciate your kind words about the team, Mickey. If there's anything else I can do for you, please don't hesitate to let me know.
  • 5.0
    Encompass
    I
    Ingrid M
    Austin, TX
    Posted on December 12th, 2025 03:26 PM
    The process was smooth and fast. Thank you
    Reply from Thomas Bertin
    December 22nd, 2025 03:27 PM
    I'm glad to hear that the process was smooth and efficient for you. Thank you for taking the time to share your experience with me. If there's anything else I can assist you with, please feel free to reach out.
  • 5.0
    Encompass
    L
    Leland T W
    Deer Park, TX
    Posted on December 4th, 2025 03:45 PM
    Thomas was excellent and always took time to explain everything clearly so I understood each step. He was responsive and made the entire transaction feel smooth and stress free. I would absolutely recommend him to anyone looking for a great...
    read more
  • 5.0
    Encompass
    S
    Sarah L P
    Austin, TX
    Posted on November 21st, 2025 03:03 PM
    Thomas was great, and felt very committed to getting us to the closing table!
    Reply from Thomas Bertin
    December 1st, 2025 03:05 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
  • 3.83
    Encompass
    O
    Otilo V V
    Leander, TX
    Posted on October 8th, 2025 01:11 AM
    Oh, the experience is memorable.Thomas was good. Things took a bad turn when we were informed by the "Concierge" regarding an early closing date, and he wanted to get us set up with things i.e. Internet, alarm system etc. (not Utilities.) I...
    read more
    Reply from Thomas Bertin
    October 20th, 2025 08:12 PM
    Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
  • 4.0
    Encompass
    E
    Eileen D
    Austin, TX
    Posted on October 1st, 2025 03:35 PM
    Patient and kind :)
  • 5.0
    Encompass
    B
    Barbara L
    Austin, TX
    Posted on July 19th, 2025 10:02 PM
    Thanks for a great transaction !
  • 10 of 10
    About
    New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    327
    /850
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing