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5.0
Encompass
A
Alberto Q G
Jacksonville, FL
Posted on December 31st, 2023 03:33 PM
Excellent communication, always concern about my needs. Went out of his way to make sure everything got done right and on time
Reply from Theodore Gentile
January 10th, 2024 03:36 PM
I appreciate your positive feedback, Alberto. Your satisfaction is my top priority here at Mutual of Omaha Mortgage, and I'm pleased to hear that our communication was excellent and that I met your needs effectively. It was my pleasure to ensure...
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5.0
Encompass
C
Cheryl L M
Grand Rapids, MI
Posted on December 26th, 2023 03:30 AM
Ted was always available to answer questions and guide me through the process of obtaining a mortgage on my home.
Reply from Theodore Gentile
January 5th, 2024 03:31 AM
Dear Cheryl, it's wonderful to know that you had a positive experience working with me. I always strive to be available and provide clear, helpful guidance through every step of the mortgage process. Your feedback is greatly appreciated, and...
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5.0
Encompass
D
David S
Hugo, OK
Posted on November 9th, 2023 10:01 PM
Always quick to respond to any questions and concerns, very professional and kind. Wonderful to work with.
Reply from Theodore Gentile
November 20th, 2023 12:37 PM
I appreciate your kind remarks, David. Your positive review means a great deal to me. I'm thrilled I could assist you and answer your questions promptly, as professionalism and efficient communication are high priorities for me. Here at Mutual...
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1.0
write_review_unverified
J
JeMarie G
Posted on November 4th, 2023 03:11 AM
The first time I spoke to Ted was when he called me at 8 pm on a Sunday night. Over the course of the next week, he called me at least half a dozen times during early morning hours and while I was at work. When it was time to put an offer on...
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5.0
Encompass
M
Matthew J C
Hewitt, NJ
Posted on October 20th, 2023 02:58 PM
Ted was very professional and personal at the same time which is hard to come by. We felt comfortable and trusted his experience and knowledge. Thank you Ted!
Reply from Theodore Gentile
October 30th, 2023 03:00 PM
I'm truly grateful for your kind words, Matthew. It was a pleasure working with you and assisting you with your mortgage needs. Your trust in me and Mutual of Omaha Mortgage is deeply appreciated. Ensuring that my clients feel comfortable and...
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5.0
Encompass
L
Luz R
Phillipsburg, NJ
Posted on October 14th, 2023 03:38 PM
The easy to follow approach. Ted was amazing in his communication. Not once did I feel I was a bother or annoying which I’m sure I was with random questions. Process was quick and painless. Oh and money was in my account same night. Thank you!...
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Reply from Theodore Gentile
October 24th, 2023 03:40 PM
I'm absolutely thrilled to hear about your positive experience, Luz! It's my goal to make the mortgage process as smooth and understandable as possible, and I'm glad to hear that we achieved this together. I genuinely enjoyed answering your...
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5.0
Encompass
A
Abigail E
Lake Wales, FL
Posted on October 7th, 2023 10:44 AM
Ted always responded to my calls. He was very professional. Thank you Ted
Reply from Theodore Gentile
October 17th, 2023 10:47 AM
I'm truly grateful for your positive feedback, Abigail. It was my pleasure to assist you in your mortgage journey with Mutual of Omaha Mortgage. Communication is pivotal in ensuring a smooth process, hence my commitment to promptly responding...
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5.0
Encompass
C
Cristina U
Midlothian, VA
Posted on September 8th, 2023 04:36 PM
Mr. Theodore Gentile made this entire experience great!! He was very professional, very knowledgeable and helpful with the entire process. Mr. Gentile made this process smooth, fast and at a very low stress level!! Highly recommend Mr. Theodore...
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Reply from Theodore Gentile
September 18th, 2023 04:47 PM
I'm genuinely pleased to hear that you had a positive experience, Cristina. Your feedback reassures me that my efforts to provide efficient and low-stress service are indeed successful. It was my pleasure to assist you with your refinancing...
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0.66
Encompass
L
Lindsey D
Wyoming, PA
Posted on July 7th, 2023 02:48 PM
There was little to no explanation of the loan, and what was explained to me turned out to be incorrect. He has made promises he could not keep, and seemed very shady in this process. However, once I started working with Greg Powers, he was...
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5.0
Encompass
B
Barry L B
Glen Allen, VA
Posted on June 24th, 2023 12:34 PM
Ted was extremely knowledgeable and attentive throughout the entire process. Very personable and great to work with.

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