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Tessa Aubrey - Loan Originator, NMLS ID# 1992892 in Louisville, KY

Tessa Aubrey

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Loan Originator, NMLS ID# 1992892

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Open communication with my customers is important when choosing a loan product to best fit their needs. Listening to their goals and understanding expectations from their perspective is crucial to how I do business. Deciding to purchase or... Show More
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Reviews from Web
  • SFTP
    L
    LORRAINE P
    SAN DIMAS, CA
    Posted on January 3rd, 2025 02:10 AM
    I have worked with Tessa several times over the years and she is truly what has created my commitment to continuing to work with Amerisave.
    Reply from Tessa Aubrey
    January 3rd, 2025 02:54 AM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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  • SFTP
    B
    BERND A
    SARATOGA, CA
    Posted on December 20th, 2024 03:17 PM
    lots of irrelevant questions asked having no bearing on the loan
    Reply from Tessa Aubrey
    December 20th, 2024 04:21 PM
    We sincerely appreciate you taking the time to share your feedback. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    C
    CHRISTINA H
    PLYMOUTH, IN
    Posted on December 14th, 2024 03:14 PM
    Great experience!
    Reply from Tessa Aubrey
    December 14th, 2024 03:33 PM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
    read more
  • SFTP
    P
    PATRICIA D
    GARDEN GROVE, CA
    Posted on December 13th, 2024 02:21 PM
    Before having a junior document processor request support for housing upgrades from over a decade earlier, have a supervisor review to see if this information is needed.
    Reply from Tessa Aubrey
    December 13th, 2024 03:17 PM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
    read more
  • SFTP
    A
    ANTHONY S
    WARRENVILLE, IL
    Posted on November 22nd, 2024 02:19 PM
    Tessa answered all my questions. Amerisave offered competitive terms that met my needs
    Reply from Tessa Aubrey
    November 22nd, 2024 02:48 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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  • SFTP
    C
    CANDACE S
    JOLIET, IL
    Posted on November 21st, 2024 11:46 PM
    Better communication . I emailed and called on different occasions during the transaction and never received a response . Communication is key in a real estate transaction . Especially between the buyers realtor and the lender.
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    Reply from Tessa Aubrey
    November 22nd, 2024 12:34 AM
    I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
  • SFTP
    A
    AUSTIN A
    JOLIET, IL
    Posted on November 21st, 2024 11:23 PM
    Tessa was very kind and easy to work with. She answered any question I had as a first time homebuyer with such patience . Very greatful to have worked with her!
    Reply from Tessa Aubrey
    November 22nd, 2024 12:11 AM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
    read more
  • SFTP
    D
    DAVID C
    HIGGANUM, CT
    Posted on November 3rd, 2024 07:23 PM
    This was a very easy and professional experience
    Reply from Tessa Aubrey
    November 3rd, 2024 08:10 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    T
    TIMOTHY F
    LEMONT, IL
    Posted on November 3rd, 2024 02:47 PM
    Very helpful.
    Reply from Tessa Aubrey
    November 3rd, 2024 03:09 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
    read more
  • SFTP
    J
    JAIME R
    CANTERBURY, CT
    Posted on September 29th, 2024 12:21 PM
    Communication within this transaction was horrible. As a Realtor we work mostly on off hours and Amerisave doesn’t work these off hours which causes a problem when putting offers in and negotiating. Tessa over all was responsive but the rest...
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    Reply from Tessa Aubrey
    September 29th, 2024 12:53 PM
    Thank you for your response. If there is anything we can do to improve our offering, please let us know.
  • 5160 of 130
    About
    Open communication with my customers is important when choosing a loan product to best fit their needs. Listening to their goals and understanding expectations from their perspective is crucial to how I do business. Deciding to purchase or refinance a home is impactful to my customers' lives; I'm here to make the process as seamless as possible. Ask questions, voice concerns I am here to listen. I want my customers to feel confident in the product they choose. I have worked in customer service my entire life because the opportunity to help others makes me happy. I have two small children that keep me on my toes with daily adventures. Watching them grow is a blessing in my journey in life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • IA - 41699; IL - 031.0064093; MO - 1992892; UT - 11911669; WI - 1992892
    • NMLS ID #1992892
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.