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Tessa Aubrey - Loan Originator, NMLS ID# 1992892 in Louisville, KY

Tessa Aubrey

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Loan Originator, NMLS ID# 1992892

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Open communication with my customers is important when choosing a loan product to best fit their needs. Listening to their goals and understanding expectations from their perspective is crucial to how I do business. Deciding to purchase or... Show More
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Overall Ratings
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5 Star
87%
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9%
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Reviews from Web
  • SFTP
    M
    MYRON S
    HOWE, IN
    Posted on November 3rd, 2025 10:26 PM
    It was extremely stress full but they got it done so glad to have them on our side through all this
    Reply from Tessa Aubrey
    November 4th, 2025 08:57 PM
    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    M
    MEREDITH C
    ROMEOVILLE, IL
    Posted on October 20th, 2025 03:35 AM
    The process was easy and streamlined. The contacts were friendly and professional. It was quick, as promised at the beginning, which I really appreciated.
    Reply from Tessa Aubrey
    October 20th, 2025 02:29 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    A
    ABRAHAM L
    MANCHESTER, CT
    Posted on October 17th, 2025 10:20 AM
    Tessa and Yvette Waller were both extremely helpful and answered all of my questions and assured a seamless process. Both employees should be commended for their kind ,caring nature. They were both respectful and a pleasure to work with.
    Reply from Tessa Aubrey
    October 17th, 2025 06:36 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    R
    RANDY M
    NEWBURG, MO
    Posted on October 16th, 2025 04:14 PM
    It was a big hassl. been buying houses and rental properties for 40 years and have never seen anything like this. Closing date kept changing, as soon as everything was ready then something else would come up. The notery couldn't even show up...
    read more
    Reply from Tessa Aubrey
    October 16th, 2025 05:10 PM
    Thank you for your feedback. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
    read more
  • SFTP
    E
    ERIC H
    OCEANSIDE, CA
    Posted on October 12th, 2025 01:10 PM
    Tessa did the very best for me she could do. The final interest rate I received was heart breakingly higher then I expected. I felt shaken with no alternative but to accept.
    Reply from Tessa Aubrey
    October 13th, 2025 06:13 PM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
    read more
  • SFTP
    A
    ANDREW P
    BURKESVILLE, KY
    Posted on October 7th, 2025 04:51 AM
    She was very knowledgeable and had all the answers to any questions I had to ask. Very timely in answering back and returning phone calls.
    Reply from Tessa Aubrey
    October 7th, 2025 04:04 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    L
    LEONARD W
    INDIANAPOLIS, IN
    Posted on September 23rd, 2025 06:59 PM
    Tessa was great and made the process so easy for us! We highly recommend!
    Reply from Tessa Aubrey
    September 23rd, 2025 07:26 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • SFTP
    L
    LARRY B
    SAINT JOSEPH, MO
    Posted on August 23rd, 2025 04:31 PM
    Tessa was great! She explained everything very well so we didn't have anything unexpected. The communication was excellent!
    Reply from Tessa Aubrey
    August 23rd, 2025 05:30 PM
    Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
    read more
  • SFTP
    M
    MICHAEL H
    DE SOTO, MO
    Posted on August 14th, 2025 01:23 PM
    Communication between everyone else besides Tessa could have been better with keeping everyone informed when it came to getting the loan approval and when the loan was closing the title company was also to blame for this issue to, but Tessa...
    read more
    Reply from Tessa Aubrey
    August 14th, 2025 02:18 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    Z
    ZACHARY W
    NORTH SCITUATE, RI
    Posted on August 11th, 2025 01:05 PM
    Tessa did a wonderful job, but the underwriting process felt dragged out and tedious. I'd suggest requesting proof for everything found on the credit report all at once instead of doing it piecemeal. It would've saved us time to just send it...
    read more
    Reply from Tessa Aubrey
    August 11th, 2025 01:33 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
    read more
  • 31–40 of 134
    About
    Open communication with my customers is important when choosing a loan product to best fit their needs. Listening to their goals and understanding expectations from their perspective is crucial to how I do business. Deciding to purchase or refinance a home is impactful to my customers' lives; I'm here to make the process as seamless as possible. Ask questions, voice concerns I am here to listen. I want my customers to feel confident in the product they choose. I have worked in customer service my entire life because the opportunity to help others makes me happy. I have two small children that keep me on my toes with daily adventures. Watching them grow is a blessing in my journey in life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • IA - 41699; IL - 031.0064093; MO - 1992892; UT - 11911669; WI - 1992892
    • NMLS ID #1992892
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.