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First Heritage Mortgage - Novotny Lending Tea..., Rockville, MD
Rockville, MD
At First Heritage Mortgage, we know the same is true of any business. That’s why we take pride in what got us here in the first place: A commitment to serving our communities with honesty, integrity, and care. Nearly 30 years in the industr... Show More
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8 AM to 5 PM
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closed
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closed
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Reviews from Web
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Novotny Lending Team
Kevin did a wonderful job for my husband Matt and I. We are so grateful for such wonderful customer service and being available to answer any questions we had day or night! We would definitely recommend using Kevin as your lender 100%!
Reply from Novotny Lending Team
May 21st, 2026 01:24 PM
It was great working with you. Thanks again for putting your trust in us.
for
Novotny Lending Team
Kevin was outstanding to work with. He kept all parties informed the whole way through and was extremely thorough, positive, and energetic. He is an asset to the mortgage industry and as a partner in what I believe is in the top three most...
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Reply from Novotny Lending Team
May 20th, 2026 03:26 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
for
Novotny Lending Team
great comuster service
Reply from Novotny Lending Team
May 15th, 2026 07:45 PM
It was great working with you. Thanks again for putting your trust in us.
I was not kept in the loop on the status of buyer's loan. Any email I was included on the buyer initiated. The adjustable loan program the buyer ultimately went with was one that I suggested in an October 30th email. I also didn't appreciate...
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Reply from Novotny Lending Team
May 15th, 2026 06:19 PM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
While we appreciate the work put into our home loan, we found the communication process a bit challenging. Purchasing a home is a significant milestone that often requires real-time conversation to navigate complex questions. Unfortunately,...
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for
Novotny Lending Team
Communication was great and the team made sure it was an easy , straightforward process.
Reply from Novotny Lending Team
May 13th, 2026 12:55 PM
I enjoyed working with you. Thanks for the great feedback.
Everything went well overall, and I appreciate your willingness to explore different options for us. That said, I felt some of the communication during the process was unprofessional and occasionally condescending. While I am happy that we...
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Reply from Novotny Lending Team
May 12th, 2026 03:59 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Communication was great and the team made the process easy for us!
Reply from Novotny Lending Team
May 11th, 2026 07:29 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Jeffrey Novotny at First Heritage Mortgage - Novotny Lending Team has received a review with 5 star rating from Wilson W
for
Novotny Lending Team
Michael and team were jncresibke responsive and made the process easy
Reply from Novotny Lending Team
May 11th, 2026 08:56 PM
It was great working with you. Thanks again for putting your trust in us.
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About
At First Heritage Mortgage, we know the same is true of any business. That’s why we take pride in what got us here in the first place: A commitment to serving our communities with honesty, integrity, and care. Nearly 30 years in the industry have taught us that homeownership is more than a significant financial investment — it’s a sense of belonging. It’s peace of mind for you and your family. We’re honored to be a part of that. Our lending experts aim to support and empower you through each step of the mortgage process — and beyond.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
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