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An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
Encompass
F
Fred W R
Carrollton, TX
Posted on November 4th, 2022 12:03 PM
Suzanne was great with her service, couldn't have asked for anything more :)
5.0
Encompass
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Joan B
Plano, TX
Posted on October 10th, 2022 01:14 PM
Suzanne is so knowledgeable and organized. She always kept us well-informed through each step of the process, and she was patient and funny, too. We were able to close very quickly because of her hard work and expertise. She went above and...
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5.0
Encompass
D
Donald M L
Fort Worth, TX
Posted on July 18th, 2022 03:31 AM
Very thorough
Reply from Suzanne Short
September 27th, 2023 03:14 AM
DonI hope you are getting settled into your new home and all is going well. I know you had a particularly hard time winning your bid on the homes you found. Sometimes when we are ready the market is easy and other times it is very tough. But...
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5.0
Encompass
J
Justin T W
Terrell, TX
Posted on June 8th, 2022 12:38 AM
Suzanne is the quintessential professional with a wealth of knowledge, complimenting the skill set and experience needed for today's volatile market, compounded with being extremely communicative and effortlessly patient and flexible. She's...
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Reply from Suzanne Short
September 27th, 2023 03:14 AM
JustinAs you are most likely fully aware, rates are still high and today broke back above the 3% on the Ten Year Note. Not a great sign for rates. Hopefully, demand for the homes you sell have not stalled too much. The home you bought is simply...
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5.0
Encompass
K
Kirk T
Melissa, TX
Posted on April 14th, 2022 06:56 PM
Suzanne saved us from a very negative experience with another lender. She worked tirelessly to help us get through gathering required documents and the approval process. We felt very informed along the way and always felt that she had our best...
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Reply from Suzanne Short
September 27th, 2023 03:14 AM
KirkI hope you and Brittany are really enjoying your new home. It was such a joy to help you get your home finally closed. At the time, I am sure, rates seem so high compared to their prior history; but rates have continued to rise, and are...
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5.0
Encompass
S
SUMANDEEP K
Carrollton, TX
Posted on March 9th, 2022 06:37 PM
We are first time homeowners and Suzanne was a godsend because I do not like to sign contracts without knowing what’s in them. Suzanne always took the time to talk to me and answer all my 76654 questions without making me feel like a fool....
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Reply from Suzanne Short
September 27th, 2023 03:14 AM
SumandeepI just wanted to touch base with you, and let you know that your 4.375% where we closed earlier in the year, today, looks like a wishful thing of beauty. Rates are in the high 5's to low 6's today. But things appear to be going even...
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5.0
Encompass
R
Ronny S
Dallas, TX
Posted on January 29th, 2022 11:53 AM
Suzanne's knowledge and her ability to provide great service !
5.0
Encompass
C
Christopher R
Carrollton, TX
Posted on January 17th, 2022 01:23 PM
It was fast, easy, and went exactly as planned. Thank you very much!
5.0
Encompass
S
Sharon A W
Plano, TX
Posted on January 11th, 2022 02:57 PM
Suzanne Short was very communicative and informative every step of the way.
5.0
Encompass
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Larry M W
Plano, TX
Posted on January 11th, 2022 12:13 PM
Constant communication. Suzanne let us know every step of the way what was going on. There were no surprises.

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