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Suzanne Castillo - Branch Manager | NMLS#2564935 in San Antonio, TX

Suzanne Castillo

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Branch Manager | NMLS#2564935

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At Hallmark Home Mortgage Powered by Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly ... Show More
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Location & Business Hours
Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    R
    Rolando M
    Helotes, TX
    Posted on May 6th, 2026 09:13 AM
    Suzanne took the time to explain every detail with extreme patience. She understood how important this decision was for me and my l wife and she put us first in the process. Thank you Suzanne!
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    Cristina R
    San Antonio, TX
    Posted on May 2nd, 2026 02:04 AM
    Great at communicating and always there to help when it was needed! Really made my first home purchase easy and less stressfu!
  • Encompass
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    Cachae M M
    Converse, TX
    Posted on April 22nd, 2026 12:40 AM
    was very consistent and helped me in every which way made it go faster and smooth. Thank you.
  • Encompass
    M
    Melinda S
    San Antonio, TX
    Posted on April 14th, 2026 12:33 PM
    Thank you for the outstanding service. Suzanne was professional, responsive, and truly worked hard to make everything a sooth and stress-free experience. I really appreciate all your hard work and dedication.
  • Encompass
    A
    Andrew M
    San Antonio, TX
    Posted on April 10th, 2026 04:02 PM
    Suzanne is the best!!
  • Encompass
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    Sonia M C
    San Antonio, TX
    Posted on April 5th, 2026 08:27 PM
    Wonderful communication - very prompt with replies. Walked us through to the end.
  • Encompass
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    Collin B W
    San Antonio, TX
    Posted on April 3rd, 2026 06:58 PM
    Suzanne goes out of her way to take care of her customers. I would recommend her to everyone if I could.
  • Encompass
    A
    Angel U C
    San Antonio, TX
    Posted on March 17th, 2026 11:08 PM
    Suzanne was on top of everything making sure I get her everything she needs on time and Suzanne was quick on getting things done making it very easy to move forward to the next steps of the process.
    Reply from Suzanne Castillo
    March 24th, 2026 11:08 PM
    Angel, your review really made my day. I'm glad I could help make the process smooth and efficient for you. Ensuring everything is in place promptly is always my goal so you can focus on the exciting steps ahead. If you ever need anything else,...
    read more
  • Encompass
    S
    Seth A L
    La Vernia, TX
    Posted on February 16th, 2026 01:51 PM
    Thank you so much for all your patience and help walking me through this process!
  • Encompass
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    Jorge G
    San Antonio, TX
    Posted on February 7th, 2026 02:31 AM
    Great communication and made things easier for us.
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    About
    At Hallmark Home Mortgage Powered by Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust.
    Products & Services
    Mortgage Loan Officer
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    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures