Susie Ataide
NEO Home Loans Division
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relati...... Show More
Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours(Open now)
Fri
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Everything was great. Mission accomplishe!
Reply from Susie Ataide
May 18th, 2026 07:19 PM
Thanks Dan ! This was a very special transaction. You had an allstar team that made a 21 day close of escrow go smoothly ! Looking forward to the day rates get back to the 4% - 5% range so we can refinance !
THANKS to Susie, we had an amazing experience buying our first home thanks to your incredible guidance. You made a stressful, complex process feel smooth, straightforward, and genuinely exciting every step of the way.
Reply from Susie Ataide
May 18th, 2026 07:24 PM
Thank you Angel and Ruby! I know we prepared for many months to make sure and accomplish the mission of finding a GREAT home while maintaining affordability. It took a minute to find the perfect home but because we prepared all the financials...
read more
The team made sure everything kept moving forward to deliver on closing day.
Reply from Susie Ataide
May 18th, 2026 07:58 PM
Judy, you were the absolute best to work with!!! It's so competitive in the area you were targeting. We knew we needed to be aggressive and ready when the right home hit the market. The strategy was to get your loan file complete and approved...
read more
Susie and her team have been professional, transparent and helpful throughout the entire process. They stayed focus on keep ing the loan moving forward and had very positive attitude throught out the process
Reply from Susie Ataide
February 9th, 2026 10:26 PM
Thank you Ardalan. At NEO, we partner with our clients to evaluate all options. We LOVE to use strategy and forward thinking to manage your Mortgage wisely! Thank you and your wife for partnering with us and we look forward to monitoring your...
read more
The team was attentive and interacted often with me during key points of the refinance process. My emails were responded to promptly, and I appreciated the positive and upbeat tone of the communications.
We are very satisfied and pleased woth the loan process. Susie is great - excellent advices, always keeping us updated, excellent communicatio, quick to respond to all our questions. Same with Cassie - quick to respond to all our questions...
read more
Reply from Susie Ataide
June 24th, 2025 09:21 PM
Marivie and Herb, My team and I feel fortunate to truly partner with you. We take pride in strategically managing your mortgage so that it provides the best financial benefit and helps toward achieving your financial goals. We know that the...
read more
Susie made the process easy to understand being that it was our first time purchasing a home
Reply from Susie Ataide
May 22nd, 2025 06:14 PM
Thanks so much for taking the time to write a review for me ! Being a first time homebuyer is exciting but so much to process and so many details to think about as you structure the financing. You and Crystal made a GREAT decision with purchasing...
read more
Susie was great about everything! This was a very difficult loan for me and she worked day and night to make sure i got approved and after long hours and hard work it finally happened! I am very grateful!
Easy process
Her knowledge, availability for all my questions and her guidance with the online portal.
Reply from Susie Ataide
March 31st, 2025 05:50 PM
Diana, it was my pleasure to meet with you and understand your goals. This allowed us to take a deep dive into the total cost analysis for different loan options. I am glad the financial analysis I provided guided you to understand different...
read more
10 of 64
About
We believe successful homeowners – who have a plan to maximize their wealth and minimize their monthly expenses – make better neighbors and build stronger communities for us all.We created the NEO logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.Ultimately, our success as a company is not measured by how many loans we do, but by how successful you become.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
117
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Time Zone
Pacific Standard Time (PST)
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access