Susan van de Poll
Mortgage Lender NMLS # 831038
Our philosophy is simple: we offer a full range of financial products that create possibility in the lives we touch and the communities we serve. We are small enough to connect with our customers and community and large enough to offer the r... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
10 AM to 3 PM
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Reviews from Web
The system is very easy to work with
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Glad you enjoy the portal system Joe, it makes refinancing automated but our team also gives a ton of communication making it the best of both worlds for out clients. Thank you for your continued business!
susan is the best with getting back with you, doesnt matter what day or time it is. She helped me out with a great rate and guide me through the whole thing.
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Erik! Helps when we have great clients like you and your sister. Very happy for you and your wife -this new low rate will help with new baby costs :):):) Take care and if you need anything anytime, just let me know!
Susan, Zandra and Misty are very knowledgeable, they made the loan process easier than it seems. They are always available to answer questions. You know you are in good hands if you work with Susan and her team.
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Ai! We hope you and Steven make wonderful memories in your beautiful new home!
Because i was inform 100%
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Communication is #1! thank you Arturo, it was our pleasure to assist you!
The personal contact throughout the process
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Nate, always great working with you & thank you for the referrals of your friends and family. that means the world to us!
Zandra Ortivez as always, was wonderful to work with. Thank you for making this a smooth process.
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
she is the best! we are blessed to be a team for over 7 years now! Thank you Regina for the continued business!
Friendly and helpful staff/team. Quick processing!
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Elsie, always fun to work with you! Love your new rate---wow!!! All the best!
Susan, Zandra, and Misty were great. They made time for questions and concerns and were very understanding. They took the time to explain anything I didn't understand, and the process didn't feel rushed.
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Jeff! Misty, Zandra and I all enjoyed working with you. Enjoy your new home and your amazing new rate!!
Very helpful for first time home buyers! Was always open to helping us with question and walking us through the process!
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you Caleigh! Glad we could get you the special we were having, what an amazing mortgage. So happy for you!
Great knowledge and experience on how to get the best rates in a timely manner. Feel like Susan and her team advocate for our family. We trust her and know that although she is working for the mortgage company we will get a fair loan.
Reply from Susan van de Poll
March 26th, 2024 04:51 AM
Thank you for your continued trust and loyalty Dianne! Pleasure to work with you and your family!
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About
Our philosophy is simple: we offer a full range of financial products that create possibility in the lives we touch and the communities we serve. We are small enough to connect with our customers and community and large enough to offer the resources to fully meet their financial needs. We strive to be truthful, sincere, and candid. We aim to help clients balance ambition with reality, being an honest partner every step of the way.
If you are considering a new home purchase, look to Team van de Poll, where you will experience common sense, uncommon smarts, and unparalleled service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA, Conventional, VA & USDA Home Loans. HELOC's. Commerical Lending. Renovation Loans. First Time Homebuyer Grants and Loans.
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Positions
- Guardian Mortgage - Mortgage Sales ManagerJan 1st, 2019 - Aug 1st, 2022
- Edge Home Finance - Sr Mortgage BrokerAug 1st, 2022 - Feb 1st, 2024
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Year Started
2004
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS # 831038
Achievements
- President's Club Winner, Multiple years
- 5 Star Mortgage Professional Award, Multiple Years
Disclaimer
Xpert Home Lending NMLS# 2179191 XpertHomeLending.com Corporate Headquarters: 1100 Satellite Blvd NW Suwanee, GA 30024This is an advertisement.