

Susan Lane - AnnieMac Home Mortgage
Mortgage Loan Originator | NMLS # 187223

Susan understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughou...... Show More
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Sue was incredible from start to finish. We started working with her about 2 years ago when we started our home search and she answered all of our questions over the course of the two years, even if she had to answer them more than once. She...
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Reply from Susan Lane - AnnieMac Home Mortgage
June 25th, 2026 01:27 PM
Amanda, I appreciate your kind words and am so happy to have been a part of your home search journey over the past two years. It was my pleasure to assist with all your questions and provide timely estimates and preapproval letters. Thank you...
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Susan was amazing every step of the way. answered every question I had!
Reply from Susan Lane - AnnieMac Home Mortgage
June 22nd, 2026 02:18 PM
Nicholas, I appreciate your kind words! I'm glad I could assist you and answer all of your questions throughout the process. If there's anything else you need, please don't hesitate to reach out.It was an absolute pleasure to work together....
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Sue Lane is the best! I have had the pleasure of working with her for decades and can confidently say she is one of the finest loan officers in the business. She is knowledgeable, responsive, and truly cares about the clients' success. She...
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Reply from Susan Lane
June 22nd, 2026 02:19 PM
Debra, I truly appreciate your kind words and long-standing trust. It means a lot to hear that my efforts to provide knowledgeable and responsive service have made a positive impact over the years. I'm grateful for the opportunity to work with...
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Sue was very attentive throughout the transaction. Her availability and follow-up is incredible. She's not only lovely to work with, she works with complete finesse and gets the job done .
Reply from Susan Lane - AnnieMac Home Mortgage
May 6th, 2026 01:44 PM
Deb, I appreciate your kind words. I'm pleased to hear that my attentiveness and follow-up met your expectations. It was a pleasure working with you, and I'm grateful for the opportunity to assist with your transaction.Looking forward to many...
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Communication and a cohesive team
Reply from Susan Lane - AnnieMac Home Mortgage
April 14th, 2026 03:15 PM
Matthew, I truly appreciate your kind words about my communication and teamwork. It's appreciated to know that you had a positive experience with us at AnnieMac Home Mortgage. If there's anything else I can do for you, please don't hesitate...
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Sue is amazing! Excellent communication and always available to answer our questions
Reply from Susan Lane - AnnieMac Home Mortgage
March 31st, 2026 07:17 PM
Ashleigh, I appreciate your kind words. Being available to answer questions and maintain clear communication is very important to me. If there is anything else you need, please feel free to get in touch.
Susan is very knowledgeable, she is attentive, responsive and reachable. I have used Susan several times and she has always been excellent, going above and beyond. To me she is one of the best
Reply from Susan Lane - AnnieMac Home Mortgage
February 22nd, 2026 06:36 PM
Thank you, Olumide, for your kind words. I truly appreciate your continued trust and am glad to hear that my efforts have met your expectations. It's always my goal to provide thorough service and support, and I'm here whenever you need assistance....
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Customer responsiveness by Susan
On time response
Avalability of information to lender
Reply from Susan Lane
February 13th, 2026 04:04 PM
Olumide, thank you for sharing your thoughts. It's important to me that I'm responsive and able to provide the necessary information to both my clients and lenders promptly. If there's anything more I can do for you, please feel free to reach...
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Susan Lane is extremely professional and guided me through the whole process, making everything appear effortless. Susan Lane is certainly an asset to AnnieMac. Thank you, Susan, and thank you, AnnieMac.
Reply from Susan Lane - AnnieMac Home Mortgage
February 3rd, 2026 01:54 PM
I appreciate your kind words, Meita. It was a pleasure to guide you through the process and ensure it went smoothly. Your feedback means a lot, and I'm glad I could be of assistance. If you have any future needs or questions, please feel free...
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Lack of transparency with things like fees (a lot of estimates and unknowns throughout the process)
Reply from Susan Lane - AnnieMac Home Mortgage
November 3rd, 2025 01:48 PM
Erin, I appreciate you sharing your feedback. I aim to keep everything as clear as possible, and I'm sorry if this wasn't the case regarding fees and estimates. If you have any more details or need further clarification, please feel free to...
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About
Susan understands that purchasing or refinancing a home is one of the most significant financial decisions you'll ever make. This is why she is committed to guiding you every step of the way, ensuring you're informed and empowered throughout the process. With a comprehensive background in various mortgage lending facets, Susan is equipped to assist with diverse needs—whether you're a first-time homebuyer, seeking a new home, or exploring refinancing options. Specializing in Conventional, Jumbo, FHA, VA, USDA, and Renovation loans, her goal is to find not just any loan, but the perfect one for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional
FHA
USDA
VA Loans
Jumbo
Non-QM
Cash Offers
Renovation 203k
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Search Rank ScoreLearn More →
221
/850
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Memberships
- NMLS
Addresses and Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 187223
Achievements
- Servicing Mortgage Clients since 1987
Hobbies
- Fitness
- Travel
- Foodie
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Disclaimer
©2026 American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage). Corporate NMLS# 338923 (http://www.nmlsconsumeraccess.org/). AnnieMac Home Mortgage is an Equal Housing Opportunity. For a complete list of our licensed states visit: https://annie-mac.com/licensing. American Neighborhood Mortgage Acceptance Company LLC (dba AnnieMac Home Mortgage) is not affiliated with the U.S. Department of Veteran’s Affairs, the U.S. Department of Housing and Urban Development, the U.S. Department of Agriculture, or any other Federal Government Agency.