Susan Cossey at CrossCountry Mortgage
Senior Loan Consultant | NMLS #237875
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Tempe, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering... Show More
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working with your team was amazing because everyone involved has great communication. Everything was easy going and any questions I had were answered in a timely manner.
Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Susan is the best. She saved me! I will never use anyone else. Cassie is also wonderful. she is more than just a loan officer she provides support and advice and treats you like family. she is always willing to explain things!
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Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Staff is excellent and knowledgeable. They are patient and explain well. Susan did the numbers every which way to help me.Rated Ok because I still believe I qualify for a lower interest rate. At over 20% down, the underwriter/lender is seemingly...
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Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
Your communication, your patience, your speed of completion
Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Communication and overall understanding
Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Susan Cossey is on top of all my transactions. Quick to answer all my questions. She is very knowledgable and pleasant to work with.
Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Susan Cossey was absolutely fantastic! As a real estate agent, I worked with her on a complex transaction involving both a HELOC and a purchase loan for my clients. Susan's communication was top notch, keeping everyone informed every step of...
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What made my experience great with Susan and her team was the high level of care and importance they treated me with. They were very patient with me in the process. Communication was awesome making sure i knew what was next. Also they are very...
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Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Susan is amazing. Best loan officer I have ever had. One on one care, and quick responses to emails and questions are impeccable. Awesome experience for a second straight time Thank you!
Reply from Susan Cossey at CrossCountry Mortga...
April 3rd, 2026 01:11 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Susan is an exceptional Loan Officer! As a Realtor, I've worked with a lot of LOs and all kinds of loan products. We just complete the toughest transaction of my career and I can't stress enough that this buyer would have certainly lost the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Tempe, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #237875 | Branch NMLS #2822227
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- 237875
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095