Susan Colella's Cover Image
Susan Colella - Sales Manager in Basking Ridge, NJ

Susan Colella

ClaimedPro
Since 1983, we’ve been helping homebuyers and homeowners get the financing they need to buy a new home, refinance an existing mortgage, or consolidate high-interest debt. Customer satisfaction is our highest priority (we continue to win awa... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Zillow
    F
    Frank M
    Point Pleasant, NJ
    Posted on October 27th, 2025 12:00 AM
    My lender Susan Colella was great during the entire mortgage process. Communication was great and her responsiveness to my questions was outstanding. I highly recommend her for anyway seeking a smooth loan experience.
    Reply from Owner
    October 29th, 2025 12:00 AM
    Thank you Frank. I hope you are enjoying your new home! You were great to work with as well!
  • Zillow
    R
    Rizwan K
    Plainsboro, NJ
    Posted on October 27th, 2025 12:00 AM
    I worked with Susan on two different occasions for my mortgage needs and my experience was great each time. She'd the best rates to offer each time when I shopped around across different types of lenders. She takes the time to answer questions,...
    read more
    Reply from Owner
    October 29th, 2025 12:00 AM
    Thank you so much for the review. You are always great to work with!
  • Zillow
    A
    Andyb
    Greenville, SC
    Posted on October 27th, 2025 12:00 AM
    Susan Colella, at Garden State Home Loans, is the best. She was very responsive, and she guided me thru the entire process. She was so easy to work with. She took the time to update me on where things were at throughout the process. Sue is...
    read more
    Reply from Owner
    October 29th, 2025 12:00 AM
    Thanks so much Andy. I hope you are very Happy in your new home. Have a great holiday season and a wonderful 2026!
  • Zillow
    M
    Macman
    Canton, OH
    Posted on October 27th, 2025 12:00 AM
    Susan was amazing! She guided me seamlessly through the refinance process, answering all my questions and making everything stress-free. Highly recommend!
    Reply from Owner
    October 29th, 2025 12:00 AM
    Thank you Andrew. So glad all worked out with both refinances. Glad we were able to overcome the last min twist! lol
  • Zillow
    A
    Alison A
    Piscataway, NJ
    Posted on October 27th, 2025 12:00 AM
    Susan was quick in responding to questions I had via email or we spoke on the phone for complicated inquiries. She provided a good mortgage rate with lender credit.
    Reply from Owner
    October 29th, 2025 12:00 AM
    Thank you Alison, I hope you are enjoying your new home! You were a pleasure to work with!
  • Zillow
    J
    J. J
    Eldred, PA
    Posted on June 9th, 2024 12:00 AM
    Susan goes above and beyond from what her job requires her to do. She listens to all your concerns and will answer your questions. If she doesn’t have the answers, she will get them for you. Susan is the kind of person that you can call her...
    read more
  • Zillow
    E
    Elliot H
    Ellicott City, MD
    Posted on August 18th, 2023 12:00 AM
    Susan is a total pro. We put applications in with many different loan providers, and Susan got us far and away the best rate on our mortgage, which has saved us a boatload of money. We also really appreciated her no-nonsense approach. She always...
    read more
  • Zillow
    A
    Ann
    Nutley, NJ
    Posted on August 28th, 2021 12:00 AM
    Susan is such a pro and provides real honest expert advice. Got a great rate and the closing costs were less than I expected. We closed on time and the process was well organized and efficient. I'm a happy first-time home buyer!
    Reply from Owner
    August 31st, 2021 12:00 AM
    Thanks so much for the nice review. So glad you were pleased with the service and our process. Wishing you much Health and Happiness in your new home!
  • Zillow
    W
    William S
    Mays Landing, NJ
    Posted on February 1st, 2019 12:00 AM
    Susan was determined to help us by explaining options to lower our interest rate resulting lower monthly mortgage. We had great questions and answers and made this work. Process was completed in less than a month.
  • Zillow
    C
    Craig
    Westport, CT
    Posted on August 20th, 2018 12:00 AM
    It was a pleasure to work with Susan and Garden State. They have excellent rates. Susan guided us to find the best options for our refinance. I always felt that she was working with us to find the best solution, and not trying to sell us. I...
    read more
  • 41–50 of 64
    About
    Since 1983, we’ve been helping homebuyers and homeowners get the financing they need to buy a new home, refinance an existing mortgage, or consolidate high-interest debt. Customer satisfaction is our highest priority (we continue to win awards), and we are always developing new loan products to fit the individual needs of our borrowers. When you work with us, you’ll discover why getting a mortgage is so much better when you Embrace it.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Embrace Home Loans - Sales Manager
      Dec 23rd, 2025 - Current

    Year Started

    2025

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 222519
    Disclaimer
    Equal Housing Lender

    Embrace Home Loans, LLC. is an Equal Housing Lender

    Embrace Home Loans, LLC. | NMLS ID # 2184
    25 Enterprise Center | Middletown, RI 02842 | Toll Free: 833-242-5820

    ©2024 All Rights Reserved
    NMLS Consumer Access: http://www.nmlsconsumeraccess.org
    Licensing | Privacy | Contact Us



    Embrace Home Loans, Inc. NMLS ID # 2184 is licensed in AL, AZ (Lic.#BK-0906375), AR, CA Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, CO (Lic.#096162) Regulated by the Division of Real Estate, CT, Licensed by the Delaware State Bank Commissioner to engage in business in Delaware (Lic.#7317, Exp.12/31/2017), DC, FL, GA (Lic.#12848), ID, Illinois Residential Mortgage Licensee, IN, IA, KS, Supervised Lender Licensee (#SL0000625), KY, LA, ME, MD, MA Mortgage Lender & Mortgage Broker (Lic.#MC2184), MI, MN, Mississippi Licensed Mortgage Company, MO, NE, Licensed by the New Hampshire Banking Department, Licensed by the New Jersey Department of Banking and Insurance, NM, NY Licensed Mortgage Banker - NYS Department of Financial Services, NC, ND, OH, OK, OR (Lic.#ML322), PA, Rhode Island Licensed Mortgage Lender and Mortgage Broker, SC, SD, TN, TX, UT, VA, WA, WV, WI.