

Steven Hernandez at CrossCountry Mortgage
Originating Branch Manager | NMLS #404540

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Salem, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Gracias por toda tu ayuda
Reply from Steven Hernandez
April 20th, 2026 06:02 PM
Jose, I appreciate your kind words. I'm happy to have been able to assist you. If you ever need anything else, feel free to reach out.
getting it closed
Reply from Steven Hernandez
April 8th, 2026 08:03 PM
Your feedback means a lot to me, and I truly value the time you've taken to share your thoughts on how we can enhance our services. I'm personally invested in hearing more from you. Please feel free to reach out anytime; I'm eager to engage...
read more
Steven is very responsive and always keeps us informed about where things are with the loan. This has been one of the fastest refinances that we have done.
Reply from Steven Hernandez
January 5th, 2026 08:39 PM
Darrin, I appreciate your feedback. Keeping you informed and ensuring a responsive communication flow are priorities for me, so I'm glad that aspect was beneficial for you. It's rewarding to hear that the refinancing process moved quickly for...
read more
Porque definitivamente Hemos sentido que el Sr. Steven nos ha ayudado en todo momento, explicándonos siempre cada paso, con honestidad y paciencia, y sobre todo dándonos los mejores consejos.
Reply from Steven Hernandez
December 11th, 2025 06:35 PM
Guicela, I truly appreciate your kind words. It's important to me that my clients feel fully supported and informed throughout the process, so I'm glad you felt I was able to provide guidance at each step. Honesty and patience are central to...
read more
The entire process was smooth and Steven always was in touch with us
Reply from Steven Hernandez
December 11th, 2025 04:58 PM
It's great to hear that the process went smoothly for you, Rolando, and that staying in touch was beneficial. I'm committed to ensuring open communication and a seamless experience for my clients. If you ever have more questions or need assistance...
read more
Steven Hernandez at CrossCountry Mortgage has received a review with 5 star rating from Hernan L
Goood work keep up the great work you guy are doing 🙏🏻🤝
Reply from Steven Hernandez
September 1st, 2025 04:49 PM
Thank you, Jose, for your encouraging words. I’m glad to know you appreciated the work we did together. Supporting you through the process was truly rewarding. If there's ever anything else you need, I'm here to help.
very professional and kindness
Reply from Steven Hernandez
August 30th, 2025 07:09 PM
Thank you, Juan, for your thoughtful feedback. I'm pleased to hear that my professionalism and kindness stood out during our time working together. It's important to me that my clients feel supported and respected throughout the process. If...
read more
(Translated by Google) We are very grateful and happy with Steven's help. He is a very professional and, above all, very patient person. He gave us all the necessary support to achieve our goal. I recommend him one hundred percent. Thank you,...
read more
Very professional, patient and above all, explains in detail what you need.
Reply from Steven Hernandez
July 18th, 2025 03:19 PM
Thank you, Lucina, for your kind words. I'm glad to hear that my approach resonated with you, and that the detailed explanations provided were helpful. Patience and professionalism are important to me, so it's wonderful to know they made a...
read more
10 of 20
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Salem, OR. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #404540 | Branch NMLS #2390537
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
508
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 404540
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095