Steve Firestone at CrossCountry Mortgage
Loan Officer | NMLS #1665712
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Plano, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering... Show More
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Barring some hiccups, the experience was very good.
Great team and excellent communication
Reply from Steve Firestone
December 8th, 2025 08:14 PM
Thank you for your feedback, Girish. I'm glad to know that you appreciated the communication and teamwork. It’s important to me to provide clear and effective support throughout the process. Feel free to contact me if you have any further questions...
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Steve was on top of every task, communicated well each step of the way and very knowledgeable about the mortgage process and explained it well to me. He was very responsive when I did call or email with a question
Reply from Steve Firestone
December 5th, 2025 02:17 PM
Thank you for your positive feedback, Heather. I'm glad to hear that you felt informed and supported during the mortgage process. Addressing questions promptly and providing clear guidance are important to me, and I'm pleased I could assist...
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Steve and team were wonderful to work with . They were efficient and helped us close with an aggressive target date.
Reply from Steve Firestone
December 1st, 2025 04:45 PM
I'm glad to hear that my team and I were able to meet your needs, especially with a challenging timeline, Katie. It's important to me that you found the process efficient and supportive. If there's anything else you need or if you have more...
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Steve was great at communication and explaning my options and helped me through the entire process.
I never considered any alternatives because of how great Steve was i helping through this process.
Reply from Steve Firestone
December 1st, 2025 06:21 PM
I'm pleased to hear that you felt well-supported throughout the process, Michael. Communication and clarity are priorities for me, and I'm glad I could assist you effectively. If you have any more questions or need further assistance in the...
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Handled the changes and hurdles that popped up well
Too many forms to fill A lot of duplicates.
Reply from Steve Firestone
November 18th, 2025 05:28 PM
I appreciate your feedback, Jerry. Filling out forms can indeed be time-consuming, and I understand how frustrating duplicates might be. Your input is valuable, and I will look into how we can streamline this process. If you have any additional...
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Steve was great. He took the time to help me underatand everything, and as a first time home buyer I was very thankful for that.
Reply from Steve Firestone
November 17th, 2025 08:54 PM
I'm pleased to hear that I could assist you throughout your home-buying journey, Brian. It's important to me that you felt informed and comfortable with each step, especially as a first-time buyer. If you have any more questions or need assistance...
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Appreciate Steve and his team for making this a great experience!
Reply from Steve Firestone
November 17th, 2025 09:29 PM
It’s wonderful to know that you had a positive experience, Allen. Ensuring a smooth and supportive journey is important to me. If you need any more help or have further questions in the future, please don't hesitate to reach out. Thank you...
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Steve made the process go so smoothly!
Reply from Steve Firestone
November 17th, 2025 04:38 PM
I'm glad to hear that the process felt smooth for you, Kristie. Making things as seamless as possible is always my goal. If you have any questions or need further assistance in the future, feel free to reach out. Thank you for your kind words!...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Plano, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1665712 | Branch NMLS #2687043
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1665712
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095