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Get found as the Top Mortgage Loan Officer in Jonesboro, AR

Stephanie Nelson

Name: Stephanie Nelson
Telephone: +1-870-243-0402
Rating: 4.91

Branch Manager | NMLS # 136862

4.91

(113)

Stephanie Nelson NMLS #136862 is a trusted Branch Manager who is ready to make your dreams of owning a home a reality. Stephanie Nelson is committed to providing the community with the very best in customer service, so come speak with New A... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(870) 243-0402

Jonesboro, AR

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.91

(113)

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5 Star

96%

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I had a wonderful experience with NAF and their staff. I will recommend them to anyone. Thank you guys so much!

Reply from Stephanie Nelson

August 1st, 2024 06:59 PM

I'm so delighted to hear that you had a wonderful experience with New American Funding, Haillie! It means a lot to us to know that you will recommend us to others. We're incredibly grateful for your 5-star review and positive feedback. Thank...

Stephanie, stayed in communication the entire process. She had informed our clients of all the fees related to the loan. Overall 10 out of 10!

Reply from Stephanie Nelson

August 1st, 2024 06:59 PM

I'm thrilled to hear that you were satisfied with the level of communication and transparency during the process, Amber. It's always my goal to ensure clients are fully informed and comfortable. I greatly appreciate your positive feedback and...

Stephanie and Tonya made it an amazing experience and broke everything down for us and was patient and they actually cared we will recommend!

Reply from Stephanie Nelson

August 1st, 2024 07:00 PM

I'm genuinely touched by your kind words, Keiron! It was a pleasure to break things down and assist you throughout the process. Your recommendation means the world to both Tonya and me. We strive to provide an outstanding experience for everyone...

Stephanie was awesome to work with as well as very informative. She always answered my questions even if I sent them on a Sunday night! I will definitely refer her to my friends and family!!

Reply from Stephanie Nelson

August 1st, 2024 07:00 PM

I'm truly delighted to hear that you had a positive experience, Amber. It is my commitment to be available and provide thorough information to all my clients, no matter the day of the week. I'm thrilled that you plan to refer me to your friends...

Communication is key and throughout this process, everyone provided GREAT communication

Reply from Stephanie Nelson

August 1st, 2024 07:04 PM

I'm thrilled to hear you had such a positive experience with our communication process, Jessica. Your feedback is incredibly valuable to us at New American Funding. Our team aims to provide the best service and your 5-star rating confirms we're...

Great communication and support!

Reply from Stephanie Nelson

August 1st, 2024 07:04 PM

I'm thrilled to hear that you had a positive experience, Brandon! I strive to maintain transparent communication and provide exceptional support. Your 5-star rating means a lot to me and to everyone at New American Funding. Thank you for your...

Just the overall experience. Was great . I have been working with Stephanie on and off for about 3 years. Trying to make the home buying process.

Reply from Stephanie Nelson

June 19th, 2024 02:52 AM

I'm so delighted to hear about your positive experience, Tiffany! It's been a pleasure working with you over the past three years. I'm glad I could help make it a smooth journey for you. Your feedback means a lot to me, and I appreciate the...

For one, don't wait until the day of closing to tell us we had to have $2,700 . We ended up having to borrow money from family. Every time we thought we were going to close, something always came up. I'm talking about Stephanie. I just don't...

Reply from Stephanie Nelson

June 14th, 2024 02:50 PM

I'm truly sorry to hear about your experience, Sharon. Your feedback is valuable and we always strive to improve our client interactions. The last-minute surprise regarding the closing cost was certainly an unexpected hurdle and I apologize...

Stephanie made the whole process so easy!

Reply from Stephanie Nelson

June 14th, 2024 02:49 PM

I'm so pleased to hear that you found the process easy, Jarrod! It was a pleasure to assist you and I'm glad we could make it an efficient and smooth experience. I look forward to the opportunity to work with you again in the future. Thanks...

Communication and timelyness

Reply from Stephanie Nelson

June 14th, 2024 02:49 PM

Thank you for the five-star rating, Charra! I'm thrilled to hear that you appreciated my communication and that my timeliness met your expectations. Providing the best service possible is my top priority at New American Funding. Don't hesitate...