Stephanie Arcelay
Physician Loan Specialist
As a Mortgage Loan Officer, I bring 22+ years of experience in helping borrowers with their home ownership needs. Whether you are a first-time homebuyer, building or renovating your dream home, seasoned homeowner, or refinancing an existin... Show More
Location & Business Hours
Business Hours
Sun
24 hours(Open now)
Mon
24 hours
Tues
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Stephanie and Ishanka are fantastic. They are extremely responsive and professional. I knew that if I reached out to them with a question, they would get back to me within the hour. Exceptional team.
Great Experience!
Reply from Atlantic Union Bank Home Loans
September 9th, 2026 07:51 PM
Thank you for sharing your feedback. We’re pleased to know the experience left a positive impression, and we appreciate the opportunity to have been part of your journey. -Renee
Overall all a great experience. No big issues.
Reply from Atlantic Union Bank Home Loans
September 9th, 2026 07:49 PM
We appreciate you taking the time to share your experience. It’s rewarding to know the process met your expectations and progressed without significant challenges. Thank you for your feedback. -Renee
The loan team was very communicative and were able to answer any additional questions we had during the process.
Reply from Atlantic Union Bank Home Loans
September 1st, 2026 02:54 PM
Thank you for sharing your experience, Gregory. It’s wonderful to know the team kept you informed throughout the process and was available to answer any questions that arose along the way. Clear communication and responsive support can make...
read more
Stephanie and Ishanka were both great, the portal was easy to use, and closing was speedy and everything was wrapped up with plenty of time.
Reply from Atlantic Union Bank Home Loans
August 20th, 2026 07:13 PM
Thank you for sharing your experience. Having helpful guidance, convenient tools, and a smooth closing can make all the difference, and it’s wonderful to know those elements came together for you. We’re grateful for the opportunity to assist...
read more
Stephanie was always available to answer any Qs. The loan offerings were top tier with great incentives. The turnaround time to closing was remarkably fast and easy.
Reply from Stephanie Arcelay
June 17th, 2026 12:28 PM
Congratulations! We are truly grateful for the opportunity to be part of your homebuying journey.
The process was well run, and the people were nice and helpful.
Reply from Atlantic Union Bank Home Loans
June 15th, 2026 06:57 PM
Garrett, we're pleased to hear that the process went smoothly and that you found our team to be nice and helpful. Your positive feedback is truly appreciated. -Renee
Stephanie and Ishanka were great! very helpful and informativ!
Reply from Atlantic Union Bank Home Loans
June 15th, 2026 07:00 PM
Thank you for your kind words, Mohammad. Stephanie and Ishanka will be pleased to know their helpful and informative approach made a positive difference in your experience. -Renee
Stephanie was amazing! She was so knowledgeable and responsive. This was my first time buying a home and she really helped make the process so much easier. Overall, I would highly recommend.
Reply from Stephanie Arcelay
June 1st, 2026 01:38 PM
Thank you so much, Rachel, for your kind words. I'm glad I could help make your first home buying experience smoother and appreciate your recommendation. If you have any more questions in the future, feel free to reach out.
Stephanie was a tremendous help throughout my home-buying journey. As a physician, obtaining mortgage approval can be challenging due to factors such as significant student loan balances and prior forbearances. Stephanie took the time to guide...
read more
Reply from Stephanie Arcelay
June 1st, 2026 01:38 PM
Marissa, I'm so pleased to hear that I could assist you in securing mortgage approval for your home-buying journey. Navigating the process with unique challenges like student loans can be complex, and I'm glad I could help guide you through...
read more
1–10 of 15
About
As a Mortgage Loan Officer, I bring 22+ years of experience in helping borrowers with their home ownership needs. Whether you are a first-time homebuyer, building or renovating your dream home, seasoned homeowner, or refinancing an existing loan, I have a deep level of expertise to help you find the best loan to meet your needs. I take the time to carefully consult with my borrowers so that they clearly understand their options and the mortgage process. This, along with regular communication throughout the process leads to a great experience for my borrowers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
affordable home programs
construction and renovation mortgages
conventional mortgages
conventional, jumbo and portfolio mortgages
doctor and physician mortgages
fha, va and usda loans
fixed rate and adjustable-rate mortgages
home equity loans and lines
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Atlantic Union Bank - Physician Loan SpecialistJul 15th, 2025 - Current
Memberships
- NMLS
- The White Coat Investor
- BigLaw
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- nmls # 897166
Gallery
Awards
Achievements
- Scotsman Guide Top Originators 2024
- Scotsman Guide Top Originators 2023
Hobbies
- Spending time with my kids
- Traveling
- Follwing the NBA
View All
Disclaimer
Atlantic Union Bank, located in Virginia and beyond, offers a wide range of financial solutions including checking accounts, savings accounts, business loans and more. Bank online or visit one of our conveniently located branches or ATMs today. Member FDIC. NMLS # 551889. ©2026 Atlantic Union Bank. All rights reserved.