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Stacy Wolak
Senior Mortgage Banker
University of Illinois at Springfield
I have been helping customers finance homes for over 27 years. My passion lies in educating people and setting them up for success. I do believe in service above self so when I am not working I love to find ways to help in my community by ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Stacy is always great to work with and I refer her every chance I get. Always available and easy smooth transactions. When issues arise we've always found a resolution. Her reputation is such that even at the closing table on this one, the...
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Reply from Stacy Wolak
December 31st, 2025 05:45 PM
I'm grateful for your ongoing trust and referrals. It's a pleasure to hear that your experiences have been smooth and that issues have been resolved effectively. Knowing that even the closing agent speaks positively of my work is truly rewarding....
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Stacy walked us thru everything and made it very clear and easy. It was a very easy process and my daughter was eleated to purchase her first home! Thank you!
Reply from Stacy Wolak
December 26th, 2025 07:27 PM
I'm pleased to hear that the process went smoothly and clearly for you and your daughter. It means a lot to know that I could help make your daughter's first home purchase a positive experience. If you have any further questions or need assistance...
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Everything went really smooth from start to finish, everyone was very professional and explained what was next so there were no surprises, I'm extremely happy with the whole experience, and so happy to be in my own house! Yes I would recommend...
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Reply from Stacy Wolak
December 26th, 2025 07:28 PM
I’m pleased to hear that your experience from start to finish was smooth and that you felt well-informed throughout the process. It’s rewarding to know that you are happy in your new home. Your recommendation means a lot, and if there’s anything...
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Stacy is always great to work with! Very helpful in any and every way she can be.
Reply from Stacy Wolak
December 26th, 2025 07:28 PM
It's wonderful to hear that you find working with me helpful. Ensuring that I can assist you in any way possible is always a priority for me. If there's ever more I can do for you in the future, please don't hesitate to reach out. Your feedback...
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Yes, Stacy was very helpful and available. Ready at all time to answer my questions. Great service.
Reply from Stacy Wolak
December 26th, 2025 07:29 PM
It's encouraging to know that you appreciated my availability and found my service helpful. Being ready to answer your questions is important to ensure a smooth process. If you ever need further assistance, feel free to reach out. Thank you...
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We had a great experience working with Stacy and her team.Throughout the entire process, Stacy demonstrated a high level of professionalism, responsiveness, and attention to detail. She provided clear and timely explanations at every stage,...
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Reply from Owner
December 26th, 2025 07:29 PM
I appreciate your kind words and am pleased to know that you had a great experience with my team and me at Flat Branch Home Loans. It's important to me that the process was smooth and efficient, and I'm glad to hear that my efforts in communication...
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We had a great experience working with Stacy and her team.Throughout the entire process, Stacy demonstrated a high level of professionalism, responsiveness, and attention to detail. She provided clear and timely explanations at every stage,...
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Reply from Stacy Wolak
December 26th, 2025 07:33 PM
I'm pleased to hear that you had a great experience with me and my team at Flat Branch Home Loans. Providing clear and timely information while guiding you through complex procedures is something I strive for, and I'm glad it made a positive...
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Excellent transaction!
Reply from Stacy Wolak
December 26th, 2025 07:30 PM
I'm pleased to hear that you thought the transaction went smoothly. If you ever need assistance in the future, I'm here to help. Thank you for your feedback!
A LOT of marketing messages - most of the time your automated messages weren't relevant and got in the way of the emails you wrote that I needed to pay attention to.
Reply from Stacy Wolak
December 22nd, 2025 04:54 PM
I appreciate your feedback on the communication process. I'm sorry to hear that the automated marketing messages were disruptive. I understand how important it is for you to receive clear and relevant information, and I will make sure to address...
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My buyers really love working with Stacy. She also communicates what she needs from me, as an agent. She keeps me in the loop and there's no last minute when working with her . I always know where the buyer is in the process
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Reply from Stacy Wolak
December 22nd, 2025 04:57 PM
Thanks for sharing your experience. It's great to hear that communication has been smooth and effective for both you and the buyers. I aim to maintain a steady flow of information throughout the process to avoid any surprises. If there’s anything...
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About
I have been helping customers finance homes for over 27 years. My passion lies in educating people and setting them up for success. I do believe in service above self so when I am not working I love to find ways to help in my community by volunteering.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Education
- University of Illinois at SpringfieldMaster of Business Administration (MBA)
Positions
- West Bend Sunrise Rotary Club - PresidentApr 19th, 2022 - Current
Memberships
- Rotary
- EAA
- 99's
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1999
Time Zone
Central Standard Time (CST)
Licenses
- NMLS
Awards
25 Women In Leader...
IBIB 40 Leaders Un...
Achievements
- Certified Pilot
Hobbies
- Flying Single Engine Airplanes
- Hiking
- Reading
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Disclaimer
NMLS# 224149