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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
J
Jeremy J B
Magnolia, TX
Posted on May 28th, 2023 02:27 AM
Scott was a pleasure to work with! He updated us promptly through out the whole process and went out of his way to answer any questions we had. Great customer service and an all around great man. I was a great experience
Reply from Scott Sewell
October 24th, 2023 03:27 PM
Thanks Jeremy for the kind words. I hope you and Meagan enjoy your new place!
5.0
Encompass
D
David T H
Kingwood, TX
Posted on February 14th, 2024 02:38 PM
A true professional who is extremely knowledgeable, and provided a first class service throughout the entire process.
5.0
Encompass
C
Cade R B
Houston, TX
Posted on January 23rd, 2024 10:38 PM
Scott made this process very easy and smooth. The biggest thing I was impressed about was his response time to any questions I may have. In addition, he spent a lot of time explaining my options and helping me understand the process.
Reply from Scott Sewell
January 24th, 2024 05:14 PM
Always happy to assist first-time homebuyers! Thanks for the kind words.
5.0
Encompass
G
Gary A R
Porter, TX
Posted on January 5th, 2024 02:46 AM
Scott was always available. I don’t think he’s ever not working. He is kind, understanding and helpful.
5.0
Encompass
L
Lynda G H
Livingston, TX
Posted on November 27th, 2023 03:38 PM
Scott is great to work with, always very responsive to questions.
5.0
Encompass
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Timothy D P
Dallas, TX
Posted on October 24th, 2023 03:15 PM
Very responsive and willing to give advice
Reply from Scott Sewell
October 24th, 2023 03:26 PM
Thanks Tim for the kind words. Enjoy your new place!
5.0
Encompass
D
Devon D A
Houston, TX
Posted on October 17th, 2023 03:36 PM
Scott is very knowledgeable and very available. He is an outside-the-box thinker who is determined to make things work for his clients. He will patiently answer a million questions very clearly and simply. I have really enjoyed working with...
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Reply from Scott Sewell
October 24th, 2023 03:26 PM
Thanks Devon for the great review. I really enjoyed working with you again.
5.0
Encompass
J
Jeremy D B
Rockport, TX
Posted on October 6th, 2023 01:10 PM
Scott has helped us with buying two homes now and there is no one I would trust more.
5.0
Encompass
J
Jacob D A
College Station, TX
Posted on September 9th, 2023 04:04 AM
Scott was very knowledge able, helpful, and diligent to get us the best package!
5.0
Encompass
A
Alyssa M E
Friendswood, TX
Posted on July 18th, 2023 03:26 PM
Scott was great! I was referred to use Scott by several people who spoke very highly of him. My husband and I have had several bad experiences with lenders and were hesitant but from the beginning, we had an amazing feel about Scott. He was...
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