Shelby Kroll at CrossCountry Mortgage
Loan Officer | NMLS #2070413
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boca Raton, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Shelby and her team were amazing. Shelby was on call anytime to ensure every detail was handled and ensured an on time close! Highly satisified with her service.
Reply from Shelby Kroll at CrossCountry Mortga...
February 23rd, 2026 04:40 PM
I'm glad to know that you were satisfied with the service, Brian. Being available and managing all the details for an on-time closing is always my priority. If you ever have more questions or need assistance down the road, please feel free...
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Shelby was very thorough & prompt. She has a very nice personality and was very accommodating. I'd love to work with her again in the future.
Reply from Shelby Kroll
February 3rd, 2026 06:40 PM
I really appreciate the feedback and am looking forward to working with you again.
My lending team never gave up on me and they were there all throughout the process
Reply from Shelby Kroll
February 2nd, 2026 06:24 PM
It’s wonderful to know that you felt fully supported throughout your lending process, Latrunda. Being with you every step of the way is an essential part of what I do. If any questions arise or if you need assistance in the future, please don’t...
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Shelby was great! She answered every question I had and was just absolutely amazing!
Reply from Shelby Kroll
January 20th, 2026 05:07 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Shelby was the best! As a first time buyer she helped me every step of the way, and made the process so much easier.
Reply from Shelby Kroll
January 19th, 2026 07:10 PM
It's great to hear that your first home buying experience went smoothly, Nikki. Assisting you through each step and simplifying the process was a pleasure. If you have any more questions or need further guidance in the future, feel free to...
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Shelby was amazing! Fast, knowledgeable, extremely helpful and so pleasant to work with! I am so glad I had her assistance on buying my first home! Would recommend to anyone looking for an amazing mortgage team! Thanks Shelby!
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Reply from Shelby Kroll
December 29th, 2025 08:01 PM
I'm pleased to hear your kind words, Kaylee. Assisting you with your first home purchase was a privilege, and I'm glad you found the experience fast and helpful. If you have any future questions or need further assistance, feel free to reach...
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Ms. Shelby was extremely good at explaining the loan process to me as a first time home buyer ! Her and Mr. Alex went above and beyond.
Reply from Shelby Kroll
December 8th, 2025 08:35 PM
I'm glad to hear that you felt well-informed and supported throughout the loan process, Cierra. It’s important to me to ensure first-time home buyers understand every step of the journey. I'll pass your compliments along to Alex as well. If...
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Because of the people
Reply from Shelby Kroll
December 2nd, 2025 04:51 PM
I appreciate your rating, Tasha. If there's anything specific you'd like to share about your experience, or if you have any questions, I'm here to help.
Shelby was great to work with. She went above and beyond to get our loan done!
Reply from Shelby Kroll
November 17th, 2025 06:42 PM
I really appreciate your feedback, Michael. I'm glad I could assist you in obtaining your loan. Going the extra mile to meet your needs is something I strive for with every client. Don't hesitate to reach out if you have any more questions...
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Shelby was great! Very helpful and on top of everything that needed to be done. Thank you!!
Reply from Shelby Kroll
November 17th, 2025 02:20 PM
I'm grateful for your positive feedback, Lacy. It was important to me to ensure everything was handled smoothly for you. If you need anything else or have further questions, please feel free to contact me anytime.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boca Raton, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2070413 | Branch NMLS #1716901
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 2070413
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095