Top 5%
Sheena Schiffer at CrossCountry Mortgage
Originating Branch Manager | NMLS #119175
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Very fast and to the point. Loved the communication and the seamless process start to finish!
Reply from Sheena Schiffer
December 17th, 2024 08:04 PM
So glad to hear you found the process seamless and efficient, Shantel! It's always my aim to provide clear communication and a smooth experience. Thank you for the perfect rating, your feedback means a lot to me and all of us at CrossCountry...
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As always attentive from top down smooth streamline process and very happy with the service and do not plan to ever take my buiness elsewhere looking forweard to using Sheena when we are ready to purchase our next home in the future.
Reply from Sheena Schiffer
December 10th, 2024 05:13 PM
I'm so thrilled to hear that you were happy with the service, Blake! Nothing makes me happier than ensuring the loan process is smooth and stress-free for my clients. I'm delighted that you plan on sticking with CrossCountry Mortgage, LLC and...
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I was happy with how patient everyone was with my forgetfulness and my crazy schedule. Getting my house refinanced is going to help me a alot!
Reply from Sheena Schiffer
December 7th, 2024 01:31 PM
Thank you for your kind words, Jodi. I'm thrilled to hear that you found our service beneficial. Our team always strives to make the process as smooth as possible, and your satisfaction is our ultimate goal. It was a pleasure helping you refinance...
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Sheena Schiffer at CrossCountry Mortgage has received a review with 5 star rating from Luis V
Sheena provided great customer service and guidance throughout the process of refinancing my home. That's why we had her help us a second time.
Reply from Sheena Schiffer
December 4th, 2024 01:45 PM
I'm thrilled to hear that you had a positive experience refinancing your home, Luis! It was a pleasure helping you for the second time. At CrossCountry Mortgage, LLC, we always strive to provide excellent service and guidance, and I'm glad...
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Sheena was great to work with. She responded quickly, and explained the process. She kept in touch throughout tge process. Thank you!
Reply from Sheena Schiffer
November 13th, 2024 08:50 PM
Amy, thank you so much for the fantastic review! It's wonderful to hear that you appreciated my quick response and clear explanations throughout our process together. Your feedback is incredibly valuable and I look forward to the possibility...
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Sheena Schiffer at CrossCountry Mortgage has received a review with 5 star rating from Joshua W
As a first time buyer, the whole process went incredibly smoothly. Great experience overall and will definitely stick with Cross Country for any future endeavors.
Reply from Sheena Schiffer
November 4th, 2024 01:19 PM
Hi Joshua, thank you for the amazing review! I'm so pleased to hear your first time buying experience went smoothly. It was a pleasure to assist you and look forward to working with you on any future endeavors with CrossCountry Mortgage, LLC....
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Sheena was amazing. If I had to do this process all over again I wouldn’t change a thing. She is very responsive, friendly, and professional. She helped me with the challenges that popped up and answered my many many questions! From pre approval...
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Sheena was amazing from the first time we spoke all the way up to closing day. She was attentive, friendly, professional and very honest. Sheena was very easy to communicate with and responded to my many questions and emails timely. I had a...
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Reply from Sheena Schiffer
November 4th, 2024 12:37 PM
Thank you so much for your kind words, Ciera. I'm delighted to hear that you found the FHA loan process smooth and that I was able to assist you effectively. Your satisfaction is my top priority, and it's wonderful to know that you felt supported...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #119175 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 119175
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095