S
Shayna Ladd
Loan Officer
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The loan process can be very confusing and I had several questions many times. My contact person Kim Dennison and Shayna were very helpful and responded to me quickly made the process painless. I would recommend this company to anyone
Reply from Shayna Ladd
September 14th, 2026 05:43 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at **************************.
Shayna Ladd was excellent to work with and very helpful in keeping me informed. My only constructive criticism would be that the fees for the loan provided were in my view excessive resleucing the effectiveness of taking the loan and diminishing...
read more
Reply from Shayna Ladd
August 24th, 2026 06:39 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
read more
I had a great experience with very professional and knowledgeable service. Everyone was friendly and helpful in all phases of the experience. I will recommend this service to anyone.
Reply from Shayna Ladd
August 17th, 2026 08:08 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
read more
My loan officer was amazing she answered all my questions and genuinely cared about my needs I would recommend amerisave to anyone looking for a loan A++++
Reply from Shayna Ladd
July 20th, 2026 03:17 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
read more
Shayna was very thorough and helpful with any questions that I had. Great communication during the entire application process.
Reply from Shayna Ladd
July 1st, 2026 07:59 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
Was honest and helpful! Explained everything in terms that I understood. Already have referred friend to Amerisave.
Reply from Shayna Ladd
July 1st, 2026 04:07 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
read more
I appreciated the helpfulness of the staff, starting with Shayla Ladd. Each person I dealt with was willing to take all the time I needed to explain and help me understand the process, what I needed to do next, and what I would expect in the...
read more
Reply from Shayna Ladd
June 29th, 2026 06:22 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
read more
Shayna made everything easy. The entire process was smooth.
Reply from Shayna Ladd
June 29th, 2026 02:10 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
read more
Great communication and made the process simple!
Reply from Shayna Ladd
June 24th, 2026 05:18 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
read more
1–9 of 9
About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.